Sales Support Manager

Office Angels; England; On-site; GBP 30,000 - 40,000; Full time

Job description

Job Title: Sales Support Administrator

Location: Brighton

Salary: From £30,000 to £40,000

As a Sales Support Administrator, you will be the backbone of our client's sales team, assisting in the seamless execution of sales operations.

Your key responsibilities will include:

1. Act as the primary point of contact for clients, addressing inquiries, documenting requests, and ensuring a high level of satisfaction.
2. Manage client email communications, categorise and delegate tasks, and escalate urgent matters to the appropriate Sales Person.
3. Work closely with internal teams to provide a seamless client experience and participate in client meetings when needed.
4. Assist in promoting company products and services while identifying opportunities for growth within existing accounts.
5. Maintain up-to-date client records, process service requests, and manage account-related documentation.
6. Serve as a trusted member of the team, ensuring client concerns are handled efficiently and escalated when necessary.

Essential (Knowledge, skills, qualifications, experience):
To thrive in this role, you should bring:

1. Proven experience in a sales or sales support/admin role
2. Strong organisational and multitasking skills
3. Excellent communication skills, both written and verbal
4. Proficiency in Microsoft Office Suite and CRM tools
5. A proactive approach with a keen eye for detail

Desirable (Knowledge, skills, qualifications, experience):
While not essential, the following will set you apart:

1. Experience in a B2B company
2. Previous experience in a customer-facing role

Technologies:

1. Microsoft Office Suite
2. CRM Systems (e.g., Salesforce, HubSpot)
3. Collaboration tools (e.g., Slack, Microsoft Teams)

How to apply:

If you're excited to support a vibrant sales team and grow your career in a fast-paced environment, we want to hear from you! Please submit your CV outlining your suitability for the role to us at [e-mail]