Hospitality Team Member - Newcastle upon Tyne, Newcastle upon Tyne

Hospitality Team Member - Newcastle upon Tyne

Salary: 25,118.64 plus tips

Location: Genting Casino Newcastle

Department: Hospitality

Closing Date: 28/02/2025

Here at Genting Casinos UK we are currently looking for enthusiastic Hospitality Team Members to work in our Bar and/or Restaurant. If you have a passion for customer service and a fantastic personality – then we would like to hear from you.

Key Responsibilities:

• Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes, and health and safety and hygiene regulations.
• Being an effective team player who contributes to continuous business improvement.
• Till operation and cash handling.
• Working to increase public relation skills within the team.
• Preparing and serving food and drinks ensuring that the presentation is of a high standard.
• Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.

In return for your commitment, we offer a competitive salary, flexible benefits, and discounts.

Benefits Include:

• Online discount portal and app - multiple discounts available for high street shopping and dining.
• A range of “flexible benefits” you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover, and travel insurance.
• Life Cover.
• Numerous discounts across Resorts World Birmingham and the NEC Campus.
• Discounts across the wider Genting UK brand.
• 20% discounted gym membership.
• Pension.
• Uniform provided.
• Employee Assistance Programme.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives, and social fund, annual company Christmas present, and Career progression through our online learning portal Genting Academy.

*subject to eligibility

Genting Casinos is part of the Genting Group, one of Malaysia's largest corporations who employ approximately 62,000 people globally.

In the UK, we operate casinos in every major city from Edinburgh to Plymouth. Genting Casinos has grown to become one of the country’s leading leisure and entertainment businesses and our casinos offer everything from great bars, restaurants, entertainment, and of course gaming. We are proud of our commitment to operate a safe and secure environment for our customers, staff, and the local communities and responsible gambling is at the heart of what we do.

At Genting we are passionate about our Company values and they are at the core of everything we do. We recognise that our success is driven through our people and we are committed to recognising and rewarding the contribution that our people make. People development is a key focus for us and we are committed to developing talent in our business.