Technical Sales Specialist

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

As Technical Program Specialist, you will be responsible for helpingenterprise customers to invest in Multiverse’s advanced technical programs (including Cloud, Software Engineering, DevOps, and Product). You will ensure alignment of our apprenticeship programs and curriculum with our customers' desired business outcomes, continually serving as a trusted advisor to clients throughout the customer journey. You will partner with Account Executives to unlock expansion opportunities within their accounts leveraging our technical product suite.

You will partner closely with our Sales, Customer Success, and Learning teams to internalise our product suites and consultatively position these to prescribe a solution that delivers value for the customer/prospect’s businesses. The CTO and CIO market is nearly £300M opportunity, and is one of the fastest growing areas of the UK Levy market.

Successful candidates in this role will have previous experience in technical sales and/or enterprise account management, ideally as an early stage seller, or specialist overlay. You should have applied knowledge and skills in executing a sales process end-to-end. This candidate should be comfortable presenting to senior technical business leaders including Chief Information Officers (CIOs), Chief Technology Officers (CTOs) and Chief Digital Officers (CDOs). Other valuable experience includes a working knowledge of emerging AI, machine learning, modern IT landscape in enterprise settings, including software development, cloud services and data analytics.

This role sits within Multiverse’s go-to market (GTM) team and reports to the VP of Strategic Alliances. This is a quota carrying role.

What You'll Do:

• Learn the world-class Multiverse GTM playbook supported by industry-leading sales training, working with existing sales teams to uncover and close technical program opportunities. Learn the details of the UK Levy system and how to pitch our products to buyers leveraging their company’s levy funds.

• Master the Multiverse Product Suite, Qualifications + Skills to deploy successful consultations with our most strategic customer opportunities to serve as a subject matter expert on Multiverse’s offerings, providing guidance, solutions and best practices to clients pre- and post-sales

• Collaborate with Sales, Customer Success, Product Marketing, and Product teams to 1) identify client needs and opportunities and propose solutions that align with Multiverse’s apprenticeship programs and curriculum and 2) drive tight feedback loops on our pitch, value prop, and product internally.

• Drive expansion business opportunities across our most strategic accounts, connecting with C-level to C-2 business leaders

• Conduct customer discovery sessions and workshops to understand customer goals, challenges, and requirements. Advise customers on the critical technical skills of today and tomorrow taught through Multiverse’s programs, mapping to the enterprises’ top technology initiatives & business objectives

• Understand the challenges your prospective customers face related to software development and digital transformation & capacity, and learn to position the Multiverse solution appropriately

• Identify and build relationships with technical champions within our enterprise customer organizations

• Attend conferences and other events to represent Multiverse and position us as thought leaders in the technical space

• Develop and present proposals, business cases, and other materials to demonstrate the ROI of Multiverse programs to senior technology and business leaders

• Contribute to the development of the Multiverse platform and curriculum by creating the playbook for how we position our advanced technical solutions to our customers

• Serve as an enablement resource for the GTM team on new platform features and curriculum

What You'll Bring:

• 3+ years of overlay experience or closing experience in IT solutions at the enterprise level, or a customer-facing role such as consulting

• Experience building out new sales processes and working cross-functionally with internal teams

• Track record of strong sales performance, including pipeline generation, forecast accuracy and quota over attainment

• Broad familiarity with common enterprise technology stacks in software engineering, data science, artificial intelligence, and cloud ecosystems

• Excellent presentation and communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences

• Must have superior listening, questioning, collaboration and leadership skills

• Passion for education and technology, with a desire to contribute to the transformation of learning and development

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

• Hybrid & remote work offering - Flexible working in our London office (3 days per week) and the opportunity to work from abroad (up to 45 days a year)

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.