Panel Technician

ACTIVATE GROUP LIMITED; Bury St Edmunds; On-site; GBP 25,000 - 35,000; Full time

Job description

Job title: Panel Technician

Department: Activate Accident Repair

Location: Mildenhall

We’re looking for a Panel Technician to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.
**Great career development opportunities – grow with us.

About the role

To complete all body work, including stripping and refitting trim and panel interior. Refitting new / repaired panels and repairing small dents and minor body work for accident damaged vehicles.

Key responsibilities

• Ensure customer satisfaction in the repair of motor vehicles of all types.
• Carry out such work in a safe and economical manner.
• Employ such knowledge and skills as may be required to restore vehicles to an acceptable standard.
• Observe, recognise and report on vehicle body damage.
• Interpret and implement technical instruction data.
• Indent for replacement parts and record usage.
• Repair and panel damaged vehicles to pre-accident condition in accordance with approved Repair Methodology and manufacturers standards.
• Use specialist body repair equipment – measuring equipment, body jigs, welding equipment and smart repair tools.
• Ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on job card.
• Keep work area clean and tidy and free from hazards.
• Liaise with estimating, parts and line manager to discuss repair process and completion dates.
• Attain manufacturers' and/or estimated repair/paint times.
• Report all faults, defects noticed whilst working on vehicles.
• Accurately report all components, materials and consumables used.
• Protect customers vehicles with covers and dust sheets etc.
• Safeguard the customers' vehicle and contents whilst being repaired.
• Ensure that all work carried out meets acceptable safety and quality standards.
• All company repair/paint times to be achieved.
• All hours, components, materials and consumables used recorded.
• Wastage of materials not to exceed target set by Manager for period.
• No customer vehicle or contents to be damaged/lost while vehicles under repair.

Skills and experience

• ATA / NVQ level 3 Panel Technician.
• Good Communication skills.
• Good Decision Making/Problem solving skills.
• Good H&S knowledge/awareness and compliance.
• Time served repair technician.
• Good time management skills.
• Relevant industry experience.

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.