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Admin Officer (AO) - Band E

Virtual Bridges, Inc.

Reading

On-site

GBP 60,000 - 80,000

12 days ago

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An established industry player is seeking an Admin Officer to join their team in Reading. This entry-level position offers a unique opportunity to support the legal system by processing court applications and providing essential administrative assistance. The role involves direct interaction with customers, both in person and over the phone, ensuring smooth operations within the court environment. With a temporary contract until March 2025, this is an excellent opportunity for individuals looking to gain experience in the public sector. If you are organized, detail-oriented, and passionate about contributing to justice, this role is perfect for you.

Strong customer service skills are essential for dealing with court applications.
Ability to log data accurately using internal systems.

Process court applications and respond to customer inquiries.
Set up video links with legal professionals and manage court schedules.

Customer Service

Data Entry

Communication Skills

Administrative Support

No specific education required

Internal Systems

Join to apply for the Admin Officer (AO) - Band E role at Virtual Bridges.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Brook Street are currently recruiting for an Admin Officer to work with a large public sector client within the legal sector at Reading Courts. An Admin Officer is required at Reading Crown courts with an initial contract until the end of March 2025.

Salary: £11.59 per hour raising to £12.53 per hour after 12 weeks.

Schedule: Monday to Friday.

Duties Include:

Checking, processing, and responding to court applications.
Informing the courts and prisons establishment of the diarised defendant hearing.
Dealing with customers via telephone and face to face.
Using internal systems to log data - training will be provided.
Processing customer emails and responding.
Checking and processing new applications to the Court and responding.
Setting up video links with legal professionals and prison establishments.
Notifying prison establishments which defendants are required at court the following day.
Dealing with customers at the public counter and on the telephone.
Logging data on internal computer systems.
Additional admin duties as required, including assisting the court usher team with sitting out with juries in retirement.

3-year referencing and DBS clearance are required for this role.

Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, who meet all the essential criteria for the vacancy.

Seniority Level:

Entry level

Employment Type:

Temporary

Job Function:

Administrative

Industries:

Administrative and Support Services

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