KYC/AML Specialist

Odin; United Kingdom; Remote; GBP 30,000 - 60,000

Job description

Odin helps people to raise and deploy capital seamlessly

We envision a world where people can vote with their money on what the future looks like, and participate in creating it.

Our first product makes it radically easier for anyone, anywhere, to launch & run an investment firm - think "Shopify for asset managers".

We handle all the “plumbing” and paperwork through one seamless platform - everything from setting up the legal structure for an investment vehicle through to processing exits.

We’re already trusted by over 10,000 VCs, angels and founders, and we're one of the fastest-growing fintechs in the UK, tripling income YoY. We've raised $3m in seed funding from top angels, family offices and VCs to support our own growth, and we are just getting started.

The Role

Your role will be all about helping investors get started smoothly on Odin’s platform. You’ll become the go-to person for sorting out any onboarding issues—especially around KYC (Know Your Customer) and AML (Anti-Money Laundering) checks—making sure investments can go through without delays.

Responsibilities:

• Proactively support investors and companies experiencing difficulties with Odin’s automated KYC/AML workflows.
• Review KYC/AML documentation for flagged investors, conducting additional checks or enhanced due diligence when necessary.
• Assist investors with tracing missing payments.
• Respond to investor support issues promptly, contributing to a response time of under 2 hours across the board.
• Identify patterns in support requests and implement efficiencies (e.g., setting up templates/macros for common answers).

Must-Have Qualities

• You have at least two years of experience working in KYC/AML within an FCA-regulated environment
• Excellent written and verbal communication – Clear, professional, and proactive communication is essential.
• Extremely responsive & good at context switching – The kind of person who can’t stand unread emails and knows when to send a quick holding response.
• Selfless approach to customer support – You think ahead to prevent unnecessary back-and-forth, adding useful context in emails to help investors submit correct documents the first time.
• Attention to detail – You can spot inconsistencies and apply good judgment to identify potential risks.
• Tenacious – If something isn’t simple, you’ll keep pushing for a resolution rather than letting it slip through the cracks.
  
  

The Hiring Process

1. Odin Aptitude Test (40 mins) – This is the first step, where we assess how you think and approach problem-solving. You’ll receive feedback within 24 hours.
2. Call with Imani, our People & Talent Lead (30 mins) – A conversation to explore the role, learn more about Odin, and ensure there’s a strong mutual fit.
3. Live Workshop with the Team (1 hour) – A collaborative session where you’ll engage in real-world problem-solving with the team.
4. Final Interview with the Founders (30 mins) – A discussion with Mary & Paddy to assess alignment with our values and vision.

Before each step, we’ll make sure you know what to expect. Regardless of the outcome, we provide detailed feedback within 24 hours. Our hiring process typically takes two weeks, though we’re flexible based on your availability.

Working at Odin

We encourage a balanced way of working. We’re a fast-growing startup building something very ambitious, and we expect you to work hard, and relish this challenge. However, we also offer flexibility, and we support your life outside of work so you can bring your best to the table.

Our benefits include:

• Remote-First – Work from anywhere in the UK, with the flexibility to use our London office or co-working spaces when it suits you
• Health & Wellbeing – Private health insurance (Vitality), paid sick leave, and free access to Spill for mental health support
• Parental Leave – Enhanced maternity, adoption, paternity, and partner leave, plus support for pregnancy loss and fertility treatments
• Flexible Working – Work remotely with flexible hours between 7 AM and 10 PM
• Home Office Support – £900 budget for setup + co-working space options
• Expense Card – Your own company card for work-related spending
• Social Budgets – Monthly budget to meet teammates in person or remotely
• Work From Anywhere – The freedom to work from anywhere in the world
• Summer Offsite – Annual team retreat to connect and collaborate
• Equity – Share in Odin’s success with stock options for all permanent employees.
• Cycle to Work – Save on a bike and accessories through the Cycle to Work scheme
• Pension – 4% employer contribution, with salary sacrifice options and NI savings reinvested into your pension
• Learning & Wellness – £1,000 annual budget for courses, training, therapy, or fitness
• Time Off – 25 days of annual leave, 2 wellness days, and flexible bank holidays (33 days total)

Accessibility Adjustments ️

We’re committed to removing invisible barriers. If there are any adjustments we can make to better support you, please let us know when you apply.

At Odin, we truly value the power of diversity and inclusion. We warmly invite applications from individuals of every gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, and anything else that makes you who you are. Your walk of life, background and experience brings a unique perspective that matters to us, as it helps us create products that resonate with and serve everyone.