Legal Sales Account Manager - Fully Remote

We are collaborating with a prestigious international law firm to recruit an experienced Account Manager. This position presents a remarkable opportunity for a driven professional to become part of an esteemed organisation that prioritises employee development and career progression.

Location: Remote (Headquarters in London)
Employment Type: Full-Time, Permanent (Monday to Friday)
Compensation: Attractive salary, performance-based bonuses, comprehensive benefits, and clear pathways for advancement.

Role Overview:

As an Account Manager, you will be responsible for nurturing and managing client relationships, ensuring exceptional service delivery, and consistently surpassing client expectations. This role is ideal for individuals with a background in the legal sector who are eager to excel in an innovative environment that offers substantial growth opportunities.

Key Responsibilities:

• Client Relationship Management:
  • Establish and maintain strong, positive relationships with clients, serving as their primary liaison and trusted advisor.
  • Provide outstanding service and support, actively seeking feedback to enhance the client experience.
  • Manage work flows efficiently, ensuring client expectations are consistently met or exceeded.
• Account Development:
  • Identify opportunities to expand accounts by offering additional services that add value.
  • Work closely with business development and marketing teams to craft customised proposals aligned with client needs.
  • Adapt services based on client feedback to address evolving requirements.
• Data Management and Reporting:
  • Maintain accurate records of client interactions, ensuring data integrity.
  • Prepare and deliver reports on client satisfaction, account performance, and areas for improvement.

Qualifications:

• Bachelor's degree in business, law, or a related field.
• Proven experience in client relationship management, preferably within a legal services environment.
• In-depth understanding of legal work flows, with experience in private practice or corporate legal departments.
• Exceptional communication skills, both written and verbal, with a track record of effective project management.
• Proficiency in CRM software and the ability to leverage data for informed decision-making.