General Manager

WH Pubs Ltd; Tonbridge; On-site; GBP 25,000 - 35,000

Job description

WH Pubs Ltd Tonbridge, England, United Kingdom

3 days ago Be among the first 25 applicants

We are looking for a ‘GM’ to join our award-winning family owned small pub & restaurant group

Ideally you would have had a good kitchen background, it could be your first venture from the Kitchen to the front of house operation in this hands-on role. We would support you with training in all areas of the day-to-day operation of the business. The job comes with a spacious manager flat above the pub, the only bills you would be responsible for are the local council charge and a TV licence, all other bills are covered. You can eat out of the business ordering food from the menu etc., I’m sure you wouldn’t want to do this every day, so the flat has its own kitchen for you to use too.

I’m proposing a basic salary to start with (will depend on experience), you should expect the TRONC to be approximately £6,500 per annum (as a minimum) plus cash tips on top. We would review the basic salary after 6 months and also have a better idea on a bonus moving forward. For your information, a live-in position including accommodation is worth around £25K a year.

You will be responsible for maintaining consistent standards of service and ensuring customer satisfaction while creating a work environment that supports our values. You will contribute to the profitability of the pub through the operation of effective cost controls and stock monitoring and have full control of hiring the crew.

The ideal General Manager for this position:

• Must have previous experience in a similar role front of house or Head chef role in a good kitchen
• Must be courteous and focused on providing a consistently high standard of customer service.
• Must have high standards, good attention to detail, and the ability to organise and plan ahead.
• Must be a good leader, able to multi-task and make sound decisions in a fast-paced environment.
• Must possess excellent communication and interpersonal skills.
• Must have the ability to build a fantastic team and know that good people are the lifeblood of a good operation.
• Must be an excellent host and enjoy making people happy.
• Responsible for the day-to-day management of all areas within the pub operation, ensuring delivery of exceptional customer service.
• Ensure costs are controlled in all areas without compromising standards and service delivery.
• Ensure awareness and compliance with all Health and Safety work practices.
• Ensure support of the pub's core values at all times.
• Day-to-day hiring and developing the team to ensure good wellbeing and outstanding customer service.

• 28 days’ paid holiday during each holiday year including Bank holidays
• Company pension scheme
• A competitive basic salary (based on experience)
• A monthly profit share of the business
• Share of tips
• Manager’s accommodation (if required)
• Support in studying for professional qualifications
• Childcare voucher scheme – if needed

All the pubs have the same goals; we want to create places where people can come for any occasion, a bite to eat or a few drinks with friends. We only use quality ingredients from artisan suppliers, we have our beef hung for 21 days, our fish is purchased daily with recommendations from the fishmonger and our vegetables are grown locally or sourced from London markets ensuring the outstanding food served along with a great wine list and quality local ales. If this sounds like your cup of tea, then send me your CV and I will arrange a meeting.

I look forward to hearing from you!

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In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing