Clinical Administrator/ Receptionist Hampshire Hospitals NHS Foundation Trust

Blue Sky Marketing LLC.; Basingstoke; On-site; GBP 20,000 - 30,000; Part time

Job description

Clinical Administrator/ Receptionist Hampshire Hospitals NHS Foundation Trust

Join to apply for the Clinical Administrator/ Receptionist Hampshire Hospitals NHS Foundation Trust role at Blue Sky Marketing.

Part time - Shifts work over 1400-2000. Based in The newly formed Urgent Treatment Centre and Emergency Department at BNHH, the UTC will register an average of 700 patients per week. The department is open 16 hours a day, from 0800-0000, 365 days per year. In accordance with DOH guidelines, all patients attending the department should be seen, treated and discharged or admitted within 4 hours of arrival.

The UTC and ED are extremely busy departments. All staff working in this area will be exposed to blood and other bodily fluids. All staff will be frequently exposed to a highly challenging environment and will be expected to manage difficult situations and support each other, although reporting and support mechanisms are in place. Staff must be aware that they will be exposed to face-to-face aggression. Please refer to the job description for a full job summary.

You will be responsible for greeting all patients that attend the UTC and Emergency Department ensuring they are registered in a prompt and professional manner. You will provide administrative support to the nursing and clinical staff on duty, ensuring that clinical coding is correct, arriving pre-booked appointments, photocopying and scanning all attendance information and will portray a professional image at all times.

These positions work 365 days a year including weekends and bank holidays.

What We Look For

• The ability to work in a busy, challenging department managing difficult situations as they arise.
• Flexibility to adapt to an ever changing work environment.
• Excellent communication skills to liaise with a number of internal and external agencies, such as Mental Health teams, Police, 111 Services, Social Services etc.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

This advert closes on Thursday 3 Apr 2025.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Research, Analyst, and Information Technology
• Administrative and Support Services