Spanish and Italian speaking Customer Service Advisor

Spanish and Italian speaking Customer Service Advisor

Location: Watford

Ref: 8169SI

Company Profile:
A well-established and award-winning company with international operations.

Salary: up to £30,000 per annum
Hybrid working available

Main Duties:

1. To provide excellent customer service and administrative support.
2. To manage the ordering process from initial enquiry to delivery.
3. To support the technical team with opening and updating tickets for technical enquiries.
4. To manage existing accounts and client contract information.
5. To manage credit or debit notes.
6. To coordinate deliveries in line with client requirements and update client accordingly.
7. To liaise with other departments regarding client requirements or changes and communicate accordingly.
8. To respond to incoming enquiries and provide excellent customer service.

Candidate's Profile:

1. Fluent in Spanish and Italian (written and spoken) – Essential
2. Previous experience in customer service and/or sales support – Essential
3. Proactive, confident and dynamic personality.
4. Excellent communication skills and a team player.
5. Computer literate (MS Office, Internet).
6. Able to work in a fast-paced environment.