CRM Business Analyst

Understanding Recruitment; Greater London; Hybrid; GBP 80,000 - 100,000

Job description

CRM Business Analyst

Contract Length: 3-months (could extend)

Location: Hybrid (Bristol and Midlands)

Day Rate: £400-£500+ Outside IR35

Start Date: ASAP

Understanding Solutions are looking for a Business Analyst that specialises in CRM implementations and RFP processes.

Our client (Food and Beverage Manufacturer) is looking for a CRM Business Analyst to conduct workshops and gather requirements from all departments, with a main focus on the Sales teams. The Business Analyst will go through an RFP process with the CRM selection, ensuring it fits the company's model/process rather than opting for just the biggest CRM names. You will work closely with the Sales team to understand what has worked well for them and what they would be looking for in a CRM to transform their team and achieve greater results for the business.

There will be an element of travel to the office (Bristol / Midlands) to conduct workshops and other meetings, so please bear that in mind. Not every week, but only when essential. If you do not want to travel to the office, please do not apply.

Experience Needed:

• Experience working as a CRM Business Analyst / Transformation Business Analyst
• Experience conducting RFP (Request for Proposal) processes, particularly with CRM implementations
• Excellent communication skills for gathering requirements
• Strong stakeholder communication skills

Bonus:

• Experience on a variety of different CRM projects (not just Salesforce or 365 focused)
• Experience in a CRM project with a Food and Beverage Manufacturer

If this role matches your expertise and you're ready to take on an exciting new challenge, apply with your updated CV. For questions or more information, feel free to reach out to Ross Britton @ Understanding Solutions via LinkedIn.