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Telesales Person - Car Parts in Newcastle upon Tyne)

Glen Callum Associates

Newcastle upon Tyne

On-site

GBP 29,000

Full time

22 days ago

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Job summary

An established industry player is seeking a dedicated Telesales Person to join a dynamic team specializing in automotive products. This telephone-based role involves assisting customers with their car parts needs, providing expert advice, and ensuring timely order fulfillment. The ideal candidate will have solid knowledge of car parts, exceptional communication skills, and the ability to work collaboratively within a supportive environment. This opportunity offers a competitive salary, bonuses, and generous annual leave, making it an exciting prospect for those passionate about the automotive industry.

Benefits

Bonus
Pension
28 Days Annual Leave (Including Bank Holidays)

Qualifications

  • Solid knowledge of car parts and accessories is essential.
  • Exceptional telephone manner and strong communication skills required.

Responsibilities

  • Advise customers over the phone on car parts and accessories.
  • Process orders and manage stock levels efficiently.

Skills

Knowledge of car parts
Customer service skills
Strong communication skills
Team collaboration

Education

Experience in a Motor Factor environment
Computer literacy (Word, Excel)

Tools

MAM software

Job description

Telesales Person - Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:
  1. Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
  2. Process orders through automated systems and ensure accurate dispatch.
  3. Manage stock levels to ensure orders are fulfilled efficiently.
  4. Work closely with the team to achieve sales targets and maintain excellent customer service.
  5. Provide support across other areas of the business as needed.
Ideal Candidate:
  1. Experience: Solid knowledge of car parts and accessories.
  2. Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
  3. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
  4. Customer Service: Exceptional telephone manner and strong communication skills.
  5. Team Player: Able to collaborate and support colleagues as required.

How to Apply:

Job Ref: 4241RC

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