Quality Improvement Coach - Dental (Remote based role)

Paragon Skills; London; Remote; GBP 30,000 - 50,000; Full time

Job description

Quality Improvement Coach - Dental (Remote based role)

Company Description

Reach for the stars with our growing teams who put their core values at the heart of everything they do. Tempdent, the leading Dental recruitment agency and training provider with over 25 years of experience in the industry, are recruiting.

Tempdent are an Ofsted Grade 2 "Good" provider, and proud to offer a range of high-quality apprenticeships, post-registration qualifications, CPD, and Recruitment Services for aspiring and inspiring dental professionals remotely across the UK.

Position

Job Title: Quality Improvement Coach

Location: Remote

We are seeking a motivated Quality Improvement Coach with expertise in Dental to drive exceptional quality improvement across our learner experience. In this role, you'll support Tutor Assessors to enhance teaching, learning, and overall learner progress. You will be instrumental in creating a culture of continuous improvement and providing actionable feedback.

The role of a Quality Improvement Coach is to ensure that our tutors and assessors have the support they need to meet our Tempdent pledge ‘to educate and empower the next generation of dental professionals through advanced training and apprenticeships, and open doors into an inclusive and diverse dental sector through our specialist recruitment service’. Throughout the whole learner journey, this role will provide practical solutions and support assessors in the delivery of innovating teaching and learning.

Key Responsibilities:

1. Support the development of the curriculum for the Level 3 apprenticeship course alongside the curriculum team.
2. Support the curriculum team with the launch of any new programmes and identify and support areas of improvement for current and existing programmes.
3. Conduct learning experience reviews with your allocated assessors.
4. Conduct “deep dives” into curriculum areas based around the Education Inspection Framework (EIF) and provide feedback and support to drive continuous improvement.
5. Improve the quality of teaching through observations feedback, 1-1 support, coaching, CPD sessions and creating a culture of sharing best practice across the assessing team and wider business.
6. Liaise with Performance Leads to ensure actions from LER and deep dive activities are discussed in individual 1-1s and met by assessors.
7. Devise and deliver regular CPD sessions for PTs (and wider business) on topics needed to improve the quality of the learner experience. These may include delivery of colleague training and shorter more targeted CPD as required.
8. Conduct regular formative and summative sampling of learner’s portfolios with your allocated assessors.
9. Support and undertake EQA visits under the direction of Curriculum (Lead IQA) Manager to ensure Awarding Organisation compliance.
10. Plan and conduct regular standardisation meetings to ensure consistency of assessor delivery through LER and deep dive assessment practices.
11. Support the Quality Assurance Manager with EQA visits where required.
12. Mentor assessors for their initial 6 months in post.
13. Provide technical information, advice, and support on apprenticeship standards and qualifications, communicating regular updates to the wider business.
14. Contribute towards and lead on aspects of the Self-Assessment Report and Quality Improvement Plan.
15. Support BDMs to recruit the right learners including shadowing and reviewing materials used.
16. Analyse learner and employer feedback and Power BI reports, and implement actions to alleviate potential risks and concerns.
17. Support assessors who have or are due to have learners exceed their planned end dates.
18. Support the improvement of success rates and QAR.
19. Proactively promote and safeguard the welfare of children and young people you are responsible for or come into contact.

Requirements

1. Experience of assessing the Dental Diploma/Level 3 Apprenticeship
2. Assessor qualification (CAVA, TAQA, A1 or equivalent)
3. Teaching qualification
4. GDC registration
5. Experience of working within or an in-depth understanding of the apprenticeships/further education sector
6. Experience of delivering effective teaching and learning to a diverse range of learners
7. Experience of using quality improvement principles to positively impact the learner experience
8. Strong knowledge and understanding of Education Inspection Framework (EIF) and Ofsted.

Other information

20 days annual leave (increasing with length of service plus bank holidays)
3 days off for Christmas closure
Birthday day off, as a gift from us to you following 1 year service
CPD and internal development opportunities

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Tempdent is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.