Workday Extend Architect (Manager)

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.

As a Workday Extend Architect (Manager) at Kainos, you will be fully accountable for the quality of how we deliver, implement and configure Workday Extend solutions for our global customer base. You’ll use your technical expertise to engage directly on high profile projects, to handle any significant challenges, and will be an important senior liaison and escalation for our clients. As an expert in the Workday Extend solution, you’ll share knowledge and direct thought leadership both internally and externally. You will be responsible for:

• Providing technical expertise on the Extend solution – you will be expected to be a technical expert by maintaining proficiency and certification in the Extend and Integrations solution suite.
• Managing implementations for our clients – you will manage all phases of Workday Extend implementation projects, including:
• Working with clients to understand their current planning process, and taking a consultative approach.
• Leveraging your expertise to recommend the best solution based on the client’s requirements, budget, and timeframe, with the flexibility to adapt the scope as additional needs are identified.
• Guiding clients through facilitated design sessions and configuration decisions based on best practices and an understanding of each client’s unique business requirements at all stages of the project.
• Contributing to business development – you will take part in business development activities, working with the sales team on opportunities within your area and will be jointly accountable for achieving sales targets, providing commercially competitive estimates and content to support the sales process.
• Putting people first & developing others – you’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development.
• Contributing to developing the capability – you will be key to developing the capability in your area and/or your local region, in attracting, recruiting, developing and mentoring senior talent.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Workday Extend and Integrations certified.
• Excellent customer focus, able to build open and trusted client relationships assess customer needs and manage and challenge customer expectations. You will be able to intervene effectively and resolve customer escalations appropriately.
• Extensive experience with designing and building custom software applications, preferably in Extend.
• Expert knowledge in web service technologies (REST and SOAP).
• Proven ability to lead teams in delivering complex technology solutions.
• Exceptional understanding of and experience in Workday and SaaS delivery methodologies and models.
• Exceptional consulting skills to understand the problem statement and translate it to IT software requirements.
• Excellent understanding of project methodologies, how to manage to them and an expert appreciation of why and how they contribute to successful projects.
• Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution and relationship management.
• Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required).

DESIRABLE:

• Develop and deliver products/offerings and services that differentiate Kainos in the marketplace.
• Excellent leadership skills, including ability to delegate, motivate, lead, attract and develop staff.

PEOPLE MANAGEMENT:

Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include:

• Agreeing, setting and reviewing your and your team’s goals aligned to Kainos, Workday BU and your Capability.
• Providing support so that your and your team’s goals can be achieved.
• Reviewing and refining goals for relevance and to keep performance on track.
• Reviewing performance against goals and provide feedback.
• Conducting 1:1 monthly and/or project completion feedback meetings.
• Requesting and providing regular feedback in Workday.
• Completing End of Year reviews and agreeing the outcomes for the year.
• Identifying training to support your and your team’s development.
• Pursuing and supporting you and your team members’ career paths and progression.
• Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation.
• Actively being involved in recruitment/interviews.
• Reviewing attrition and retention metrics.

So what are you waiting for? Let’s write the next incredible chapter of our story together.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.