Admin Officer - HMPPS Regional Offices

Virtual Bridges, Inc.; North East; On-site

Job description

Join to apply for the Admin Officer - HMPPS Regional Offices role at Virtual Bridges.

Admin role in a very busy Prison to Court Video Link Team.

Brook Street is working in partnership with HMPPS North-East Regional Office in their search for an Administrator to join their busy team.

Location: FOREST HOUSE (DH15AN) - DURHAM - OFFICE FULL TIME

Working Hours: Monday to Friday: 9am to 5pm - 37 hours per week

Salary: £11.59 per hour - Weekly Pay

Assignment Duration: Until the end of December 2025 with a possible extension.

Job Description:

This is a regional job; the centralised listing team is located in prison premises outside the secure perimeter alongside HMP Durham. The unit deals with the listing of Prison to Court Video Links daily, covering Cumbria, Durham, Northumberland, Yorkshire, and Humber areas. This is a dynamic environment requiring excellent interpersonal skills and the ability to work to tight deadlines.

The aim of this role is to reduce the number of unnecessary productions at court by maximising the use of Prison Court Video Link (PCVL) slots within prisons. The administration priorities are to get the most out of available capacity, reduce unnecessary physical movement of prisoners, and maximise operational efficiencies. The reduction in productions is due to the challenge process introduced by our Centralised Listing Team (CLT) who will challenge the need for a prisoner appearing at court.

This is a non-operational job.

Overview:

The job holder is expected to be competent in their area of work; any specific qualifications or training required will be detailed in the relevant job description. This role has no line management responsibilities.

Typical Tasks Associated With This Role Include:

• Organise, produce and maintain accurate records for the area of work.
• Act as the contact point for all communications to the team, prioritising and distributing communications to the appropriate person or relevant department.
• Complete monitoring returns for the area of work.
• Co-ordinate any awareness sessions for the area of work.
• Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that it is adequately shared.
• Maintain and check establishment databases, manual filing systems, and logs of information, responding within agreed timescales and producing reports as required.

Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, who meet all the essential criteria for the vacancy.

As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.

Seniority Level

Entry level

Employment Type

Temporary

Job Function

Administrative

Industries

Administrative and Support Services