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Tesco Colleague - Reading Silverdale Rd Exp

ENGINEERINGUK

England

On-site

Full time

23 days ago

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Job summary

An established industry player in retail is seeking dedicated individuals to join their team. This role offers a dynamic environment where you will engage with customers, provide exceptional service, and contribute to a store that prioritizes community and inclusivity. With a commitment to employee well-being, the company offers flexible working options, generous holiday allowances, and various perks to ensure a fulfilling work-life balance. If you're passionate about customer service and teamwork, this opportunity is perfect for you to thrive in a supportive environment.

Benefits

20 days holiday plus personal day
10% discount
15% discount at payday weekends
Access to free wellbeing services
Life cover of five times your pay
Award-winning pension
Uniform provided

Qualifications

  • Passion for delivering great service and building rapport with customers.
  • Ability to work well within a team and communicate openly.

Responsibilities

  • Serve customers with passion and pride, providing great natural service.
  • Work across the store in service, picking, and replenishment areas.

Skills

Customer Service
Teamwork
Communication
Initiative

Job description

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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time

About the Role

Availability Window:

  1. Sun: 18:30 - 23:00
  2. Tue: 18:30 - 23:00
  3. Thu: 18:30 - 23:00
  4. Fri: 17:30 - 23:00
  5. Sat: 17:30 - 23:00

Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too.

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges.

You will be responsible for:

  1. Knowing your customers and serving them with passion and pride; giving great natural service.
  2. Being passionate and knowledgeable about the products and services within the store.
  3. Working across the store in our service, picking and replenishment areas where required.
  4. Putting into practice the training you have received.
  5. Making decisions that are right for customers.
  6. Taking part in seasonal, community, and charity events.
  7. Being knowledgeable about your store's performance.
  8. Handling products with care to maintain quality.
  9. Living our values and making everyone feel welcome.
  10. Accepting deliveries into the store when required.

You will need:

  1. A passion for delivering great service.
  2. The ability to build rapport with customers.
  3. To take the initiative and make decisions that are right for our customers.
  4. Work well within a team and communicate openly with others.
  5. Be well presented and ready to be a brand ambassador.

What's in it for you?

  1. Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months.
  2. Request flexible working from day one.
  3. Get 10% off and 15% at payday weekends.
  4. Access to free wellbeing services.
  5. Life cover of five times your pay and an award-winning pension.
  6. Uniform provided.
About Us

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities, and planet a little better every day'.

Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.

Please note: Tesco will only recruit individuals who have passed the school leaver's age.

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