Casual Collection & Delivery Driver

Vines Group; Crawley; On-site

Job description

Casual Collection & Delivery Driver

Application Deadline: 4 April 2025

Department: Sales

Employment Type: Permanent - Full Time

Location: Crawley, West Sussex

Compensation: £12.21 / hour

Description

Hours: Casual hours/ ad-hoc work to cover absence, annual leave and busy periods.

Vines of Gatwick are looking for a Collection & Delivery Driver to represent Vines as a brand ambassador. You will develop and maintain good relationships with customers by exceeding their expectations and achieving the highest level of customer satisfaction.

Key Responsibilities

• Whilst delivering the BMW Vines Brand experience, collect, deliver and handover vehicles from various customer locations in a professional manner exceeding the customers’ expectations at every opportunity.
• Collect and deliver customer vehicles to and from destinations as required safely and efficiently.
• Provide customers with lifts and collect/ deliver their cars as required.
• Maintain good contact level with customer with regards to delivery time and delays.
• Collect and deliver paperwork, check vehicle condition, provide and where appropriate, collect signatures checking all details prior to signing. Check all documents for validity and legality.
• Give the customer / end user a detailed handover of the vehicle, ask what a customer would like to understand before starting.

Skills, Knowledge and Expertise

• Valid driver's license with a clean driving record
• Detail-oriented with the ability to ensure accurate deliveries
• Strong communication skills and a customer-centric approach
• Flexibility in scheduling to meet delivery demands

Benefits

As well as our standard benefits like pensions and life assurance, we have some great additions, and these are just to name a few:

• Employee feedback driven work culture via focus groups and engagement surveys.
• Employee and customer referral scheme
• Fantastic work environment with newly refurbished staff canteens and outdoor break facilities
• Career paths and succession planning are encouraged across all levels of the business