IT Asset Manager - 12 month Fixed Term Contract

MUFG Americas; London; Hybrid; GBP 100,000 - 125,000; Full time

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Overview of the Department/Section:

MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.

Main Purpose of the Role:

The role exists to protect, control and manage the IT assets of MUFG Securities and MUFG Bank EMEA throughout their entire lifecycle.

Key Responsibilities:

• Responsible for supporting the Senior Asset Manager defining and delivering IT Asset Management strategy in EMEA.
• Accountable for working with Senior Asset Manager and Head of IPR to produce and adhere to ITAM roadmaps and standards.
• Accountable for ensuring maintenance and support contact renewals are appropriate and have been reviewed by the SME, ensuring compliance and achieving the most cost effective solution for the bank.
• Responsible for asset recording, tracking and rationalization throughout their onsite lifecycle.
• Accountable for processing service requests through relevant request management system.
• Responsible for identifying and performing ITAM key controls. Documenting policy and procedure and ensure processes are in adherence to governance framework.
• Accountable for coordinating all processes underpinning compliance and control requirements, such as compliance reports and management information around End of Life Assets.
• Accountable for coordinating forums such as Software Compliance, engagement with Service Management functions to ensure assets are appropriately managed.
• Accountable for supporting End of Life (EOL) processes and work with Technology stakeholders.
• Oversight for reviewing asset terms and conditions with MSA & EULA.
• Accountable for identifying cost savings and cost avoidance opportunities.
• Responsible for management of software license compliance, identify license deficits and coordination of plan/implement remedial actions.
• Accountable for building and maintaining constructive working relationships with Procurement, Service Desk, Application Owners, End Users and Vendors.
• Responsible for reviewing and updating asset policy and procedure when required.
• Responsible/Accountable for identifying and implementing new tracking, trending and reporting processes.
• Responsible for participating in managed service reviews with suppliers to ensure service levels are adhered to where applicable.
• Accountable for ensuring that the team operates in a controlled manner in accordance with standards and procedures whilst adhering to all related security and compliance procedures.
• Responsible for supporting new applications/projects as and when released to the business.
• Accountable for escalating potential service issues to the Management.

Skills and Experience:

Work Experience

Essential:

• Proven experience in Hardware and Software Asset Management for at least 3 years.
• Experience of using ServiceNow HAM and SAM Pro modules.
• Extensive knowledge of licensing terms and metrics.
• Able to identify and deliver continuous improvements in ITAM to improve maturity.
• Confident with licenses metrics for Tier 1 vendors such as IBM, Oracle, Microsoft, Adobe, SAP, etc.
• Experienced in understanding software contracts and terms.
• Experience of procurement systems and raising necessary purchases.
• Experience of working alongside network, server, database, desktop; asset management and storage functions.
• Work with other technical teams and stakeholders to provide end to end ITAM capabilities.
• Experience with regulatory compliance issues as they apply to Infrastructure and the wider Technology Department.

Desirable:

• Working with Procurement tool Oracle Financials.
• Budget and FinOps knowledge and experience.

MUFG operates a hybrid working policy with 3 days per week in the office.

We are open to considering flexible working requests in line with organizational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.