Care & Support Worker

Metropolitan Thames Valley; Greater London; On-site; GBP 25,000 - 26,000

Job description

Care & Support Worker

Fixed Term Contract - Permanent - 6 months Salary: £25,642

This role is to provide intensive support to people that are homeless and may have mental health needs. The developments are in Lambeth.

We are seeking an experienced Care and Support Worker on a full-time basis on a 6-month contract to work Monday to Friday 0900-1700 with an understanding of the requirements to support people that have been homeless and have mental health issues.

You will be responsible for the day-to-day running of the service over different locations, providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met.

What you will need to succeed

To be successful in the role, previous experience of working with adults with mental health issues is essential. You will be able to influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.

This role involves supporting a new team in delivering two new services to customers with a variety of support needs. As the expert in the area, it is essential that you can demonstrate significant knowledge of this customer group and how to positively support a team to deliver the required outcomes.

To meet our commitment to providing safe, high-quality services to our customers, we will complete an enhanced background check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.

Please note: we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:

• 28 days annual leave plus 8 bank holidays (pro rata for part-time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra day off
• Supported family-friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid working - dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members to
• Tenancy deposit – interest-free loan to help with rental deposits and season ticket loan
• Access to extensive learning and training opportunities with the Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and connect with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships, and career planning support
• Employee Assistance Programme - We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document.

Our promise

Here at Metropolitan Thames Valley Housing (MTVH), we want to capture the value that difference brings and are committed to promoting equality, diversity, and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support, and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others’ wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well, and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Network groups are:

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care, and Collaborate demonstrate that we are a people-focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found, so we do encourage you to complete the application as soon as possible to avoid disappointment.