Power Platform Engineer

Ada Meher; London; Hybrid; GBP 60,000

Job description

Power Platform Engineer - London Hybrid - £60,000

I am looking for a Power Platform Engineer to join my client, an independent global insurance and investment management company, based in London. This role offers the opportunity to work with cutting-edge technologies, designing and delivering innovative solutions that drive business efficiency and digital transformation in a dynamic and fast-paced industry. The ideal candidate will bring expertise in the Microsoft Power Platform suite and a passion for creating applications and automations in a collaborative and forward-thinking environment.

The successful candidate will be the sole Power Platform specialist within a team of eight. The rest of the team is made up of Dynamics 365 consultants, a SharePoint Admin, and a Solution Architect. This role will involve communicating directly with customers, stakeholders, and end users, so it is vital that the successful candidate not only has strong technical skills but functional skills also.

Responsibilities:

1. Develop, deploy, and customize applications using Microsoft Dataverse, Power Apps, and Power BI to meet business needs, while automating workflows with Power Automate.
2. Build scalable data models within Dataverse to ensure optimal data storage and system performance.
3. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules.
4. Integrate Dataverse with external systems through APIs, connectors, or bespoke solutions, ensuring seamless data flow across platforms.
5. Perform extensive testing to validate the functionality, performance, and security of all developed solutions.
6. Collaborate with stakeholders to gather detailed requirements and translate them into effective and innovative data solutions.
7. Stay informed about the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge.
8. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability.
9. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational guidelines.
10. Maintain a technical debt log for Power Platform solutions, identifying and proposing resolutions for any issues.
11. Promote the adoption of Power Platform best practices, driving user engagement and business value.
12. Offer ad-hoc training and technical guidance to users, fostering confidence and effective system use.

Required Skills:

1. Over three years of hands-on experience in designing, developing, and implementing Microsoft Power Platform solutions, including Power Apps, Power Automate, Power BI, and Dynamics 365, to deliver robust and innovative business applications.
2. Strong knowledge of Microsoft Dataverse, with a particular focus on efficient data management practices, scalable solutions, and ensuring data security across various applications.
3. Extensive experience in setting up and managing CI/CD pipelines for Power Platform projects, streamlining the deployment process and ensuring a seamless development lifecycle.
4. Proficient in utilizing application monitoring tools to track system performance, identify issues, and ensure the reliability and efficiency of deployed solutions.
5. Demonstrated ability to communicate effectively with customers and end-users, gathering requirements, providing updates, and delivering clear technical explanations to both technical and non-technical stakeholders.

Nice to have skills:

1. Solid experience working with .NET, C#, JavaScript, and SQL, with a proven track record of developing and maintaining high-quality, scalable, and efficient applications and systems using these technologies.
2. Strong understanding of Azure services, including their implementation and integration capabilities, enabling seamless connectivity and optimization of cloud-based solutions.
3. Comprehensive knowledge of security best practices, particularly in the areas of access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows.
4. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support.