Introducer Governance Manager

About The Role

Are you passionate about regulatory compliance and driving excellent customer outcomes? Do you have a knack for identifying risks and leading effective solutions while fostering a high-performing team? Join our Vehicle Stockfunding Team as an Introducer Oversight Manager and be at the heart of ensuring operational excellence, regulatory adherence, and innovative oversight.

What You'll Do:

As Introducer Oversight Manager, you'll play a pivotal role in:

1. Efficient Onboarding and Monitoring: Ensuring seamless onboarding and ongoing monitoring of car dealerships and Brokers, aligning with commercial, legal, and compliance requirements.
2. Risk Management: Proactively identifying and addressing emerging or actual risks that could impact our business or customers.
3. Framework Development: Shaping and enhancing the introducer oversight framework with robust checks, metrics, and procedures.
4. Governance Leadership: Leading monthly reviews with senior management and driving action plans for improvement.
5. Team Leadership: Providing expert guidance to your team, ensuring SLA delivery, and mitigating risks.
6. Quality Assurance: Ensuring adherence to policies and delivering excellent customer outcomes through comprehensive quality control measures.
7. Pricing and Commercial Decision-making: Overseeing pricing approval and optimizing efficiency and commercial benefits.
8. Stakeholder Engagement: Consulting with compliance, legal experts, and partners to incorporate legislative changes into policies and provide expert regulatory support.

What We're Looking For:

Your expertise and skills will include:

• Extensive Industry Experience: Deep understanding of the Vehicle Finance sector, regulatory requirements (FCA, AML, CCD), and compliance practices.
• Leadership Excellence: Proven success in managing teams, influencing senior executives, and fostering collaborative relationships at all levels.
• Risk Mitigation Expertise: Strong ability to identify business risks and implement innovative solutions.
• Commercial Awareness and Organisation: Exceptional commercial acumen, organisational skills, and decision-making capabilities.
• Process Improvement: Familiarity with Six Sigma principles and a passion for driving process enhancement.
• Communication and Teamwork: Excellent persuasion, negotiation, and networking skills coupled with a collaborative approach.

What We Offer:

We offer challenge, variety and flexibility. We provide a hybrid working environment with flexible working arrangements, a collaborative team environment, and tremendous autonomy. We also offer a competitive salary, private healthcare, a share save scheme, inclusion in the company bonus scheme, enhanced maternity/paternity benefits, and a suite of flexible benefits that you can opt into to suit your lifestyle.

We celebrate achievement and have a range of generous recognition schemes that reward both individual and team successes.

About The Company

Our customers are at the heart of everything we do, but we can't achieve our customer-focused strategy without the right people in our team.

At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It's the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group's core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast-paced environment. So join us as we strive to Grow, Sustain and Love the way we work.