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Sales Assistant

WHSmith

Glasgow

On-site

GBP 20,000 - 28,000

2 days ago
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Job summary

An established industry player is seeking a dedicated Sales Assistant to join their vibrant team at Glasgow Airport. In this role, you will be the face of the store, delivering outstanding customer service and ensuring a welcoming environment for shoppers. Your responsibilities will include stock replenishment, maintaining store standards, and collaborating with colleagues to enhance the shopping experience. With a focus on inclusivity and employee wellbeing, this company offers a supportive atmosphere where your contributions are valued. If you are passionate about providing exceptional experiences, this opportunity is perfect for you.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Deals from retail partners

Employee Assistance Programme

Qualifications

  • Ability to provide exceptional customer service and maintain store standards.
  • Must have 5 years of continuous references for airport pass.

Responsibilities

  • Deliver exceptional customer service and maintain a tidy store.
  • Support team members and meet high standards of display.

Skills

Exceptional customer service

Communication skills

Teamwork

Adaptability

Motivation to achieve results

Education

5 years continuous references

Photographic ID (passport or UK Driving Licence)

Job description

Sales Assistant - WHSmith - Glasgow Airport

Contract Type: Permanent

Working hours: 37.5 hours per week, five days out of seven. Working alternate weeks of 5am-1pm and 1pm-9pm.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

  • 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
  • Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
  • Photographic ID i.e. passport or UK Driving Licence

What being a Sales Assistant is all about:

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

What our Stores would love to see:

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee to broaden our offering to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

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