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Spa Receptionist

Leonardo Hotels UK & Ireland | Formerly Jurys Inn

Brighton

On-site

GBP 20,000 - 30,000

Full time

26 days ago

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Ein ikonisches Hotel an der atemberaubenden Küste von Brighton sucht einen Spa Receptionist, um den Gästen ein außergewöhnliches Erlebnis zu bieten. In dieser Rolle sind Sie das freundliche Gesicht des Spas, das für die Begrüßung der Gäste, die Beantwortung von Anfragen und die Buchung von Terminen verantwortlich ist. Mit einem Fokus auf exzellenten Kundenservice und einer Leidenschaft für das Gastgewerbe haben Sie die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das kontinuierlich in die Weiterbildung und das Wohlbefinden seiner Mitarbeiter investiert. Werden Sie Teil einer engagierten Gemeinschaft, die sich um das Wohl ihrer Kollegen kümmert und eine positive Arbeitsumgebung fördert.

Sonderpreise für Hotelzimmer

Mahlzeiten während der Dienstzeit

Unternehmensbonusprogramm

Talentempfehlungsprogramm

Zugang zur Unternehmensrentenregelung

Lebensversicherung

Wohlfühlunterstützung

Regelmäßige Mitarbeiterfeiern

Erfahrung im Kundenservice, insbesondere im Gastgewerbe.
Fähigkeit, mehrere Aufgaben gleichzeitig zu bewältigen und gut zu kommunizieren.

Begrüßung der Gäste und Unterstützung bei Fragen zu Spa-Dienstleistungen.
Buchung von Terminen und Verwaltung des Empfangsbereichs.

Kundenservice

Kommunikationsfähigkeiten

Organisation

Multitasking

Abschluss in Hospitality Management oder verwandtem Bereich

Buchungssysteme

Come and write your Grand story on Brighton’s stunning seafront! To work with The Grand Hotel’s reinvigorated state of the art gym and luxurious Spa, we are looking for a Spa Receptionist.

The Grand Hotel, Brighton is an iconic hotel in a unique city. After celebrating the hotel’s 160th anniversary and completing a 16.2 million pound refurbishment in 2024, we’re not stopping there! 2025 will see the introduction of a state-of-the-art gym and luxurious spa to elevate the guest experience even further, which is due to be completed in Q2.

Some Of The Perks Our Colleagues Enjoy Include:

Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of.
Meals whilst on duty
Company bonus scheme
Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support

What Are We Looking For?

As a Spa Receptionist, you will be the welcoming face of the Spa at The Grand Brighton, ensuring an outstanding experience for every client.

The Spa Front Desk Receptionist is responsible for the reception area at the spa. This includes greeting all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking guests into the computer system and charging for services performed.

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

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