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Customer Delivery Driver - Cleethorpes Extra

Tesco

Cleethorpes

On-site

23 days ago

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Job summary

An established industry player is seeking a Customer Delivery Driver to join their team in Cleethorpes. This role offers the chance to engage with customers directly, delivering their shopping with care and efficiency. With a focus on providing exceptional service, you'll enjoy the flexibility of scheduling while being part of a supportive team. The company values diversity and inclusion, ensuring every colleague feels represented and empowered. If you have a passion for customer service and a valid driving license, this opportunity could be the perfect fit for you!

Benefits

20 days holiday plus personal day

10% discount on shopping

Access to wellbeing services

Life cover and pension contributions

Uniform provided

Flexible working options

Qualifications

  • Must have a valid driving licence for at least 12 months.
  • Strong communication and customer service skills are essential.

Responsibilities

  • Deliver customer orders while maintaining a clean and organized van.
  • Communicate with customers regarding their orders and delivery times.
  • Build relationships with colleagues to foster team spirit.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Driving

Education

Valid UK/EU/EEA Driving Licence

Job description

The following content displays a map of the job's location - Cleethorpes

Customer Delivery Driver - Cleethorpes Extra

Job Reference: tesco/TP/314/931366/2

Number of Positions: 1

Contract Type: Permanent, 21 hours contracted

Salary: Competitive

Working Hours: 63

Location: Cleethorpes

Closing Date: 25/03/2025

Job Category: Customer Delivery Drivers

Business Unit:

What’s in it for you
  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life’s moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role

Availability Window:

Days: Sun 19:00 - 23:00, Wed 08:00 - 18:00, Thu 08:00 - 12:00, Sat 19:00 - 23:00

Pay Rate: Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about helping others and delivering great service, with a smile.

It's hands-on, physical, and full of variety. No two shifts are ever the same. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you.

So whether you are looking for flexibility to suit your current lifestyle, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

  • Keeping the van and trays clean and organized.
  • Leaving the back yard clean, tidy, and clear of rubbish.
  • Ensuring trays are washed as part of the tray wash process.
  • Loading the van as required and checking the van for roadworthiness.
  • Communicating with the customer about any changes to their order.
  • Taking care of products and deliveries.
  • Delivering during the customer's time slot.
  • Calling the customer before arriving if early.
  • Notifying the store if running 30 or more minutes late.
You will need
  • Build relationships with colleagues to create team spirit.
  • Be warm and welcoming in interactions with customers and colleagues.
  • Respond quickly to the changing needs of our customers.
  • Be energetic and driven to deliver beyond expectations.
  • Share ideas with your Manager and colleagues on improving our store.
  • A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
About us

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. This means acting as a responsible and sustainable business for all stakeholders.

Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.

Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in specific areas.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.

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