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Apprentice Team Leader

Getting In Limited

Bury St Edmunds

On-site

GBP 10,000 - 40,000

30+ days ago

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Job summary

An exciting opportunity awaits as a Team Leader Apprentice at a leading pub retailer. This role involves guiding a dynamic team while ensuring exceptional customer experiences. You'll gain invaluable skills through a structured apprenticeship program, including training in hospitality management and functional skills. With a focus on teamwork and high standards, this position offers a pathway to career advancement in a vibrant and supportive environment. Join a company that values community spirit and rewards hard work with fantastic perks, including discounts and employee assistance programs. If you're ready to take on a leadership role and make a difference, this apprenticeship is perfect for you.

Benefits

33% discount for you and 15% for loved ones

Wage Stream access

Retail discounts up to 30%

50% discount at Greene King Inns

Free employee assistance program

Qualifications

  • A role model for the team, ensuring high standards of service.
  • Ability to adapt to challenges during busy shifts.

Responsibilities

  • Lead the team to ensure a smooth shift and high customer satisfaction.
  • Deputise management and resolve issues in their absence.

Skills

Team Working

Organisation Skills

Customer Service

Attention to Detail

Adaptability

Positive Attitude

Education

Functional Skills in English

Functional Skills in Maths

Job description

What do you want to search? Keyword Apprenticeship Type Location

Apprentice Team Leader
Apply From: 12/01/2025
Learning Provider

Delivered by LIFETIME TRAINING GROUP LIMITED

Employer

Greengage (Bury St Edmunds)

Vacancy Description

As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

We're all about rewarding our team's hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

  1. The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  2. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
  3. Wage Stream - Access your wage before payday for when life happens.
  4. Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more...
  5. Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
  6. Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter!

As a Team leader apprentice, you will...

  1. Provide customers with a heartfelt and memorable experience each and every time they visit.
  2. Deputise the management team and resolve any issues that arise in their absence.
  3. Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
  4. Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you'll bring...

  1. A great eye for detail, making sure every pint is poured to perfection.
  2. A role model to the team on giving great service and making sure every customer receives a warm welcome.
  3. An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  4. A positive can-do attitude and a real team player.

What your apprenticeship includes:

  1. A mixture of face-to-face and Skype/phone catch-ups every 4 - 6 weeks to discuss feedback and progress.
  2. A mixture of on and off the job training, including workshops and webinars.
  3. Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.
  4. The chance to get Functional Skills in English and maths (if you don't already have GCSE).
  5. A Hospitality Team leader Apprenticeship Qualification once you have completed the 15-month programme.

At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months.

Key Details
Vacancy Title

Apprentice Team Leader

Employer Description

Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.

Vacancy Location

Tollgate Lane IP32 6DE

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000295537

Key Dates
Apply From

12/01/2025

Closing Date For Applications

2025-02-07 11:59:59

Interview Begin From
Possible Start Date

2025-02-13 12:00:00

Training
Training to be Provided

Hospitality Supervisor Apprenticeship - Food and Beverage L3 including Functional Skills in Maths and English

- A mixture of face-to-face and Skype/phone catch-ups every 4 - 6 weeks to discuss feedback and progress.

- A mixture of on and off the job training, including workshops and webinars.

- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.

- The chance to get Functional Skills in English and maths (if you don't already have GCSE).

- A Hospitality Team leader Apprenticeship Qualification once you have completed the 15-month programme.

Learning Provider

LIFETIME TRAINING GROUP LIMITED

Skills Required

Team Working, Organisation Skills

Apply Now

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