Clerk Typist - AKU

Main area Admin Grade Band 2 Contract Permanent Hours

• Part time
• Home or remote working

22.5 hours per week (To be discussed on appointment, office hours 8.30 to 5.00)

Job ref 287-RMED-56-25

Employer Liverpool University Hospitals NHS Foundation Trust

Employer type NHS

Site Royal Town Liverpool

Salary £23,615 per annum, pro rata

Salary period Yearly

Closing 16/04/2025 23:59

Band 2

Job overview

This is an excellent opportunity to join our high quality service which we provide at the Royal Liverpool Hospital, which is built on excellent teamwork and outstanding customer care given to our patients.

We are seeking a highly motivated individual who can work effectively using their own initiative as well as being part of a team. The candidate will be someone who has excellent organisational skills, energy, drive, optimism and determination to meet all of the challenges they face.

If you’re someone who inspires those around you, enjoys a challenge, is a true ‘team player’ then this is the job for you.

Ideally the ability to transcribe complex digital dictations, have knowledge of medical terminology would be an advantage.

Main duties of the job

As a clerk typist in the AKU department, your role will be to support and liaise with the department's multidisciplinary team, working closely alongside the patient co-ordinator.

The clerk typist will type dictations from audio transcription of clinical correspondence and documentation including writing reports following NAC week. The clerk/typist will perform a number of office duties as follows, photocopying, faxing, outgoing post, retrieving case notes. Good telephone communication skills are required, acting in a professional manner.

The clerk/typist will be liaising and communicating with members of the multidisciplinary team, being able to problem solve. The successful candidate will be involved in the NAC week and will be expected to be on hand during the NAC week to answer any patient queries, liaising with the relevant team members. The post holder will chaperone patients to and from assessments (this can include going off site with a patient to one of our four locations around Liverpool).

Flexibility of working times is essential during the NAC week.

The post holder will prepare prescriptions to send to the medical team for signing. Also preparing visit letters and pre-visit documentation sending out to patients. The successful candidate will be expected to attend appropriate training and education sessions when required.

The candidate will also work with clinical and non-clinical colleagues to deliver the best experience possible for our patients.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

The clerk typist will type dictations from audio transcription of clinical correspondence and documentation including writing reports.

The clerk/typist will perform a number of office duties as follows, photocopying, faxing, outgoing post, retrieving case notes. The clerk/typist must have good telephone communication skills, acting in a professional manner.

The clerk/typist will be liaising and communicating with members of the multidisciplinary team.

The clerk/typist will be expected to problem solve with the support of the team.

The successful candidate will be involved in the NAC week. The post holder will be expected to be on hand during the NAC patient week to answer any patient queries, liaising with the relevant team members. The post holder will chaperone patients to and from assessments (this can include going off site with a patient to one of our four locations around Liverpool). Flexibility of working times is essential during the NAC week.

The post holder will prepare prescriptions to send to the medical team for signing.

The post holder will prepare visit letters and pre-visit documentation sending out to patients.

The post holder will contact GP surgeries to obtain patient information.

The post holder will log patient attendance and outcomes.

The post holder will support the NAC coordinator in day-to-day duties.

The post holder will prepare blood tube packs and prepare urine test bottles, sending them out to patients.

The post holder will maintain the centre's documentation, to ensure patient information leaflets are kept up to date.

Person specification

Education/Qualifications

• Educated to GCSE/O Level standard/equivalent
• RSA/OCR Level I or equivalent
• Knowledge of medical terminology

Experience

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience of office procedures
• Previous experience within NHS

Skills/Ability/Knowledge

• Able to use own initiative and manage/prioritise own workload
• Self-motivated and able to work with limited supervision
• Ability to accurately maintain computerised and manual filing/documentation system
• Ability to work as part of a team
• Knowledge of internal PAS system
• Ability and willingness to undertake further training as required

Other Requirements

• Understanding of confidential nature of role and awareness of Data Protection Act

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.