DR Pre-Sales Consultant / DR Applications Specialist (South)

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Position Overview / Summary:

This position provides day-to-day DR Pre-Sales Delivery and Application Support Services on Agfa Radiology Solutions.

As a DR Pre-Sales Consultant / DR Applications Specialist, you will support the UK Radiology Solutions Sales & Service Team by providing and delivering presentations, technical information, and recommended configurations to customers for Agfa Imaging Products & Services. Actively promote Agfa’s DR product portfolio to existing and new customers to gain sales.

Give Applications support, training and “Go-Live” support, and provide customer and sales team classroom training on Agfa’s Imaging Products as required. The role will also include customized DR configurations, problem-solving and image quality issues.

What You'll Do (Responsibilities):

• Liaise with Key Account Managers to create and execute a strategic account plan for DR Sales.
• Act as single point of contact to DR customer projects base for Agfa products & services.
• Accompany prospective DR customers from first contact to closing of contract.
• Manage customer relationship.
• Explain and demonstrate the sold products/solutions and think strategically with the customer.
• Configure and customise Product / Solution.
• Manage customer expectations; request and control of customer’s obligation to cooperate.
• Fault evaluation and finding for Product / Solution and follow-up.
• Discuss Product / Solution options, choices and solutions with the customer and third parties.
• Analyse customer-specific requirements (e.g. workflows) in line with customer contract specifications/statement of work.
• Draw-up training and implementation concepts.
• Train customers and Agfa employees.
• Pass on up-selling opportunities to sales.
• Respect project budget to obtain billable days.
• Document/communicate according to project guidelines (e.g. status, concepts).

Who You Are (Qualifications):

• Radiographic Degree.
• High flexibility and willingness to travel often, driving licence.
• Extensive knowledge in the areas of direct radiography, fluoroscopy and other imaging areas.
• Safe implementation, application and interpretation of legal requirements, guidelines and standards in radiology.
• Good knowledge of dealing with relevant PC software and a high level of interest in computer systems and interfaces in radiology.
• Sensitivity and sense of responsibility in contact with customers and patients.
• Training capabilities and strong communication skills.
• Able to establish and build strong customer relationships.
• Business oriented.
• Active in a radiology department is an advantage.

What we offer now and in the future:

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service and Sales

Industries

Hospitals and Health Care and Medical Equipment Manufacturing