Assistant Retail Manager - Dunfermline

Wm. Stephen (Bakers) Ltd.; Dunfermline; On-site; GBP 10,000 - 40,000; Full time

Job description

Want to be the Assistant Manager of one of our Bakery Shops in Dunfermline? Then read on…

What

Assistant Retail Manager – permanent job

Where

Dunfermline

Hours

30 hours, 5 days over 7

Pay

From £390 - £400 per week, Weekly pay

What You’ll Do

Your main priority will be to support the shop manager in the successful operations of running the bakery shop and everything that this entails, including:

1. Leading by example and encouraging your team to achieve sales targets whilst providing our customers with excellent customer service and a great shopping experience every time.
2. Assisting the manager to manage the shop team, including staff reviews, monitoring, and maximising performance.
3. Working closely with the shop manager to recognise potential ‘talent’ in your team and discussing their progression with them and the manager, and supporting their development.
4. Completing compliance tasks to ensure that the shop is running diligently.
5. Mucking in – all our managers are hands-on. When they’re not completing paperwork or cooking, they’re jumping on the till, helping their team with the lunch-time rush, or grabbing a brush and sweeping the floor while delegating tasks amongst the team.
6. Morning, afternoon, and late afternoon shifts are shared amongst management on a rota basis.
7. Our managers handle cash every day and order the shop’s stock to ensure optimum availability for our customers.

So it's a busy hands-on, people and customer-focused role!

What You’ll Need

Previous retail management/assistant management experience is a must. The right attitude, work ethic, and nature are also key to delivering the “Stephen’s feeling” in your shop.

• A team player who believes that teamwork makes the dream work.
• Someone that loves the hustle and bustle of a busy shop.
• Someone who can use their initiative and overcome challenges.
• A people-person with a naturally good rapport with others.
• Someone who can confidently lead a team.
• Someone that provides consistently great customer service.
• Someone who is organised and can prioritise workloads.
• Someone who is confident in delegating tasks and giving and receiving feedback.
• Someone who is dependable and sticks around through thick and thin.

Full training will be provided. Does all of this sound like you? If so, we want to hear from you!

What You’ll Receive

We love our people as much as we love our bridies (which is a lot!). To thank them for all of their hard work, we offer an attractive benefits package:

• Competitive Salary: around £400 per week, paid weekly.
• Bonus scheme with potential earnings of up to £900.
• Lunch is on us! We offer free bakery products to our teams on shift and a further 20% off our products across all of our shops.
• Presents for our team at special moments (Christmas, Length of Service & Weddings).
• Know someone great? Our staff referral scheme offers the potential to earn £150 each!
• Discounts at over 1,000 high street and online retailers.
• Free Counselling for mental health, money, legal or work matters.
• Career development opportunities.

About Us

Stephens Bakery is a 4th generation family business that is over 150 years in the baking industry. We are a company that has never shied away from innovation. We now have 15 retail shops and numerous convenience partnerships. With us, the proof is in the pudding, and this is why we won Scottish Craft Bakery of the Year and UK Craft Bakery Business of the Year.