Care Manager

Mega Resources Nursing & Care; Sandy; On-site; GBP 30,000 - 50,000

Job description

Mega Nursing and Care is hiring a Care Manager to oversee our expanding operations in Bedfordshire. The Care Manager plays a critical role in overseeing the delivery of high-quality, person-centred care services. This role involves service user assessments, compliance with regulatory standards, staff supervision, and operational management. The Care Manager will ensure care packages are effectively coordinated while maintaining strong relationships with stakeholders to enhance service delivery.

Key Responsibilities

1. Service User Assessments and Care Planning
   • Conduct comprehensive assessments for new service users and regularly review care plans.
   • Maintain accurate support plans, care documentation, and medication records in compliance with prescribed guidelines.
   • Ensure service user files are up to date and adhere to relevant regulations and quality standards.
   • Incorporate the Gold Standards Framework (GSF) in end-of-life care planning.
2. Operational Management and Compliance
   • Oversee care package coordination, ensuring efficient and effective service delivery.
   • Monitor compliance with CQC regulations and internal policies, implementing best practices.
   • Conduct risk assessments and implement adjustments to promote health and safety.
   • Uphold the Mental Capacity Act (MCA) principles in decision-making.
   • Handle concerns, complaints, and incidents, escalating as required.
3. Staff Leadership, Training, and Supervision
   • Allocate and supervise the work of Care Coordinators, supporting their professional growth.
   • Assist with recruitment, staff induction, and ongoing training.
   • Conduct regular spot checks, competency assessments, and supervisions.
   • Ensure staff files meet regulatory standards.
   • Lead staff meetings at least every three months to maintain open communication.
   • Provide training on the Gold Standards Framework (GSF) to enhance end-of-life care provision.
4. Rostering and Scheduling
   • Prepare and publish staff rotas on a weekly basis, ensuring efficient allocation of resources.
   • Communicate rotas to staff and adjust schedules based on operational needs.
   • Provide on-call support as required, covering shifts when necessary.
5. Stakeholder Engagement and Professional Representation
   • Maintain strong relationships with hospital teams, social workers, doctors, and nurses.
   • Liaise with social workers to ensure seamless care coordination.
   • Represent the company professionally across all interactions.
6. Direct Care Responsibilities (As Required)
   • Deliver person-centred care in line with individual care plans.
   • Administer and manage medication per MAR and prompt sheets.
   • Assist service users with mobility, including moving and handling equipment.
   • Provide personal care (e.g., dressing, bathing, meal support).
   • Support service users with household tasks, shopping, and community access.
   • Offer companionship and emotional support.
   • Complete documentation, including incident reports and care logs.
   • Implement Gold Standards Framework (GSF) principles where applicable.
7. Accountability for Branch Operations
   • Work collaboratively with branch management to drive continuous improvement.
   • Contribute to strategic planning and service development to align with CQC standards.
   • Ensure performance monitoring, quality assurance, and feedback mechanisms uphold service excellence.
   • Promote a culture of accountability, innovation, and teamwork within the branch.

Required Qualifications and Experience:

• Possession of a Level 3 Health & Social Care qualification
• A minimum of 3 years’ experience working as a Community Care Coordinator
• Strong knowledge of CQC regulations and compliance requirements.
• Previous experience in a Care Manager or similar leadership role within the health and social care sector.
• Located in Bedfordshire with a willingness to travel throughout the region
• Knowledge of Mental Capacity Act (MCA).

Desirable Qualifications and Experience:

• Level 4 or higher qualification in Health & Social Care
• Currently working as a Deputy Care Manager with a desire to progress into a Care Manager role
• Experience with Gold Standards Framework (GSF) in palliative/end-of-life care.
• Experience in care settings supporting both adults and children.

Personal Traits and Skills:

• Confident in decision-making and leadership
• A collaborative team player with strong interpersonal skills
• Competent in managing responsibilities and delivering high-quality care
• Possesses strong managerial qualities, including organisation and oversight
• Able to demonstrate experience through relevant case studies.

Recruitment Process:

1. Candidates submit their job applications.
2. Selected candidates will receive pre-interview questions via email and must complete the form within 48 hours.
3. If responses are satisfactory, candidates will proceed to the first-stage interview.
4. A second-stage interview will be scheduled within two weeks of the first-stage interview.

Additional Information

This role may require on-call duties and additional responsibilities as assigned by branch management to support service needs.

If you are passionate about delivering high-quality care and leading a dedicated team, we encourage you to apply!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care