Senior Health Care Support Worker (SHCSW) (PDF, 368.4KB)

Leeds Teaching Hospitals NHS Trust; Plymouth; On-site; GBP 24,000 - 26,000

Job description

University Hospitals Plymouth NHS Trust

About

Welcome to University Hospitals Plymouth NHS Trust. We are rated Outstanding for Caring… and that includes caring for our staff.

When you join our #1BigTeam of more than 10,000 staff and volunteers we are committed to helping you develop your career and enjoy a great life.

At University Hospitals Plymouth NHS Trust (UHP) we are the region’s Major Trauma Centre and we are responsible for providing care across the widest of spectrums: from within people’s homes and working with our voluntary sector partners in local communities, to offering the most specialist hospital care available in our regional centre: for example immunology, cardiothoracic surgery and kidney and bone marrow transplants. We care for 475,000 in our secondary care catchment population, with a wider peninsula population of almost 2,000,000 people who can access our specialist services.

Delivering our services through a number of key sites across Plymouth and the surrounding area:

1. Mount Gould Hospital - We have 30 beds for general rehabilitation plus 15 beds for stroke rehabilitation patients and a discharge assessment unit with 10 beds available and a further 30 to follow.
2. South Hams Community Hospital - We have 15 beds here and began managing the site in 2021.
3. Tavistock Hospital - We have 13 beds here and began managing the site in 2021. Urgent Treatment Centre and Minor Injuries Units are run at the Cumberland Centre in Devonport, central Plymouth and minor injury units in Tavistock and Kingsbridge.
4. Child Development Centre - Developmental services for young children are provided at the Child Development Centre, Scott Business Park.
5. The Plymouth Dialysis Unit - Patients needing treatment for renal failure are cared for in state-of-the-art, purpose-built facilities in Estover.
6. Radiology Academy - The Plymouth Radiology Academy is the only purpose-built Radiology Academy in the world and provides an inspirational environment in which to learn radiology.

We are a teaching hospital in partnership with the University of Plymouth and working with Plymouth Marjon University. As host to the Joint Hospital Group South West (JHG(SW)) in a city with a strong military tradition, we have a tri-service staff of nearly 200 military doctors, nurses and allied health professionals who are fully integrated within our facilities.

We know the importance of civility and saying thank you and actively encourage patients, their families and our colleagues, to send thank you messages through a number of channels. By capturing episodes of excellence we can learn from these events, improve practice and safety and spread the good practice throughout the Trust.

UHP were chosen as one of seven Trusts to take part in the national NHS Improvement Programme, to create a culture of continuous improvement by empowering staff to develop their own ideas for improvement and lead their own projects.

Key details

Location

Site: Surgical Assessment Unit
Address: Plymouth Hospitals NHS Trust
Town: Plymouth
Postcode: PL6 6DH
Major / Minor Region: Devon

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week

Salary

Salary: £24,071 - £25,674 Per Annum
Salary period: Yearly
Grade: NHS AfC: Band 3

Specialty

Main area: HCA

Job overview

Do you want to work as a Health Care Assistant, within a team where assessment, care, compassion and communication are top priority? Then come and join us!

The Surgical Assessment Unit is a mixed gender 18 bedded ward, specialising in hepatobiliary, colorectal, vascular, urology and general surgery based at Derriford Hospital, Plymouth.

As an assessment and in-patient area, we accept patient referrals from G/P’s, the Emergency department and outpatient specialties every day of the year. Patients are assessed through our two purpose built assessment areas. We also provide an ultrasound scanning service on the unit.

SAU is a busy and rewarding place to work. We have our own expert clinical educators who can help develop and enhance your skills.

We look forward to meeting you.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Advert

A Senior Health Care Support Worker (SHCSW) is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.

Detailed job description and main responsibilities

1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.
4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilising skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
11. Maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.
13. Work effectively as part of a team.
14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.

For further details please see attached JD&PS.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Qualifications

Essential criteria

• One of the following: Level 3 (SCQF – 6): - City and Guilds 3, NVQ 3, BTEC National Diploma, or experience equivalent to the above qualifications.
• Level 2 Functional skills in English and Math’s, or equivalent.
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker).
• Equivalent demonstrable experience.

Knowledge & Experience

Essential criteria

• Demonstrable experience of providing care in a healthcare or social setting.
• Ability to work as a member of a team.
• Demonstrable experience of time management and prioritising work.

Aptitude & Abilities

Essential criteria

• Effective and appropriate communication skills both written and verbal.
• Able to complete appropriate documentation accurately.
• Demonstrate an awareness of healthcare work and policies and procedures.

Further details / informal visits contact

Name: Sian Kunene
Job title: Ward Manager
Email address: [email protected]
Telephone number: 01752432733