Assistant Cashier Manager

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Client:

Arlettie

Location:

Central London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

9c53f2c80309

Job Views:

19

Posted:

16.03.2025

Expiry Date:

30.04.2025

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Job Description:

Company

Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 20 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.

About the job

The Assistant Cashier Manager supports the Cashier Manager in overseeing the cashiering operations of the store. This role involves supervising a team of 7 people, ensuring accurate and efficient processing of customer transactions, maintaining cash registers, and providing excellent customer service in a challenging and fast-paced environment.

Responsibilities:

Till Management

• Managing the tills, customer queries and security at the cash desk.
• Controlling cash handling procedures, investigating and resolving discrepancies on the tills.
• Managing cash in hand.

Team Management

• Assisting in managing and supervising the cashier team.
• Training new cashiers and providing ongoing coaching to ensure high performance.
• Leading and motivating the team by organizing weekly team meetings to share processes and daily sales targets.

Customer Service

• Addressing and resolving customer inquiries and complaints.
• Ensuring a positive shopping experience for customers.
• Handling customer transactions in a friendly and efficient manner.

Administration

• Responsible for uploading prices to the till software and preparing point of sale material including pricing signage.
• Liaising with account managers for all commercial activities and sales results.
• Reporting client feedback to management to ensure each sale achieves relevant targets.
• Monitoring and maintaining checkout areas to ensure cleanliness and organization.
• Implementing and enforcing store policies and procedures.
• Assisting in inventory management and ordering supplies for the cashiering area.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Minimum of 2 years of experience in a cashier or retail role in a retail flagship store or a store with high volumes (e.g., Zara, H&M, Tk Maxx).
• Previous supervisory experience is a plus.
• Reliability, professionalism, and strong commercial acumen.
• Excellent organizational, communication, and customer service skills.
• Experience in successfully leading a team.
• Ability to work in a high-pressure and fast-paced environment.
• Strong numerical skills and attention to detail.