Senior Credit Controller

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Senior Credit Controller

K3 Capital Group, a Multi-Disciplinary and complementary group of professional Services Businesses advising UK SMEs and with some operations overseas.

We are looking for an experienced Credit Controller to join our team on a full-time, permanent basis here at our head office in Bolton.

The Position & Key Responsibilities

You will proactively manage the Quantuma ledger which incorporates a significant number of offices throughout the UK and overseas. Unlike most credit control roles, this bespoke ledger requires an individual with the knowledge and maturity to take on and understand the needs of each office. In some cases, some offices simply need regular reminders as to the status of their ledgers whereas others will ask for your assistance in collecting outstanding invoices, undertaking proactive credit control via phone and email. Pre-legal knowledge is preferable as indeed is a reasonable understanding of the Insolvency world.

1. Updating Iplicit with notes of all correspondence to/from Client.
2. Allocation of payments received.
3. Sharing the responsibility of managing the credit control in-box (email).
4. Conduct weekly debtors meeting with Credit Control Manager and circulating said report to the wider business.
5. Escalating all problematic issues to Credit Control Manager.
6. Communicating with other offices to ensure issues causing the delay in customer invoices are dealt with promptly.
7. Building relationships with customers to ensure smooth running of accounts.
8. Liaising with external debt collection agency regarding the outsourcing of any non-paying accounts.

Desired Experience:

1. Min 2 years' experience within a credit control/debt collection role.
2. Experience using Microsoft Teams and Outlook advantageous.
3. Good standard of communication skills, both written and verbally.
4. Intermediate in Excel (VLOOKUPs, Pivot tables).
5. Strong organisation skills, with the ability to multitask and prioritise.

Benefits:

1. Monday to Friday 8.30am to 5pm.
2. Salary: £30,000.
3. 1 day hybrid.
4. Contract: Permanent position.
5. 26 days holiday + 1 x Celebration Day.
6. Pension scheme - 4% Employer Contribution.
7. Death In Service - 4 x Salary.
8. Cashback Plan (Health & Welfare).