Quality Manager

Role – Quality Manager

Location - Glasgow

Purpose of the role:

An exciting opportunity has opened for a talented Quality Manager/Auditor to join the Galliford Try team. As a Quality Manager, your role will involve overseeing all quality systems in the Environment Business's project portfolio and the Frameworks you manage.

Working with the Matrix Management system, you will collaborate closely with the Framework Team, Senior Leadership Team (SLT), and Project Teams. Together, you will ensure we follow the rules of the Business Management System. You will directly report to the Head of Quality for the Business, which gives you the authority to drive improvements and enhance quality throughout the organization.

Your core responsibilities involve supporting Project Teams and Functional Supporting Team at every stage to ensure and enhance compliance with the BMS (Business Management System). This includes identifying non-compliances, innovations, and good practices. This role requires analysing data and trending to provide insightful feedback to drive continual improvement. Your role is pivotal in achieving even minor improvements, utilizing effective quality-enhancing strategies to elevate project and business performances.

You will also lead the internal audit process, coordination, and preparation for external audits, including client-based audits and accreditation assessments. Your expertise will ensure thorough reviews of our systems, alignment with ISO 9001 standards, legal requirements, and the high standards set by certification bodies. By managing these external audits effectively, you will strengthen our reputation and commitment to excellence.

Key Accountabilities:

1. Management System Establishment and Maintenance: Review the local implementation of BMS (Business Management System) and maintain in accordance with Client requirements and ISO 9001 requirements.
2. Ensure that the BMS and framework variations are documented, understood, and consistently applied throughout the region.
3. Policy and Objectives: Support Framework management in the local implementation of the quality policy and quality objectives.
4. Contribute to developing Framework strategies and plans to achieve the key goals and objectives of the organisation.
5. Create improvement plans by linking the objectives, measured outcomes, audit actions, and non-Conformance.
6. Communicate the quality policy and objectives throughout the organisation and ensure alignment with business goals.
7. Continual Improvement: Promote a culture of continual improvement throughout the organization.
8. Facilitate regular management reviews to assess the performance and effectiveness of the BMS and identify areas for improvement.
9. Active participation as a member of the Senior Leadership Team (SLT) for our region.
10. Auditing and Compliance: Plan, conduct, and coordinate internal audits to ensure compliance with ISO 9001 requirements.
11. Liaise with external auditors during certification or surveillance audits.
12. Problem Solving and Corrective Action: Investigate and address non-conformities, defects, and quality issues promptly and effectively.
13. Support Team with the implementation of corrective and preventive actions with the root cause process to prevent recurrence of problems.
14. Supplier Quality Management: Collaborate with Supply Chain Department to establish and maintain quality requirements for suppliers and vendors.
15. Conduct audits or assessments of suppliers to ensure their compliance with quality standards.

About you:

• Knowledge and Skills: In-depth understanding of ISO 9001 standards and other relevant quality standards in construction. Strong auditing skills, including internal and external audit experience. Excellent problem-solving and root cause analysis abilities. Effective communication and leadership skills. Proficiency in quality management software and tools.
• Regulatory Knowledge: Familiarity with UK construction regulations and standards.
• Attention to Detail: Exceptional attention to detail and a commitment to ensuring quality in all aspects of construction projects.
• Team Player: Ability to work collaboratively with project teams, subcontractors, and suppliers to achieve quality objectives.
• Adaptability: Ability to adapt to changing project requirements and priorities.
• Strong Work Ethic: A strong commitment to ethics, integrity, and professionalism.
• Educational Background: Diploma or associate degree in a related field (e.g., Engineering, Quality Management, Construction Management). Relevant certifications such as CQI & IRCA Certified ISO 9001: 2015 Internal Auditor.
• Professional Experience: A minimum of 2 years of experience in quality management and auditing within the construction industry. Proven track record of successful QMS maintenance.
• CSCS Qualification.
• Office 365 expertise.
• Travel to various site locations across a wide operating area will require a UK Driving License.

Summary:

Regional Quality Managers will be required to travel outside of their respective areas as directed by the Quality Head for things such as Quality Manager Forums, or to assist with audits in another Region.

A Quality Manager with excellent written and verbal communication skills, who can deliver robust business assurance based on a background in the construction industry and implement the use of the Galliford Try Business Management System, relevant International / British Standards in practical applications.

What We Can Offer in Return:
With an impressive order book of over £3.7 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals.

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays.
• A wide range of corporate discounts.
• Cycle to Work schemes.
• Comprehensive pension plan.
• Regular Save as You Earn share purchase scheme.
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it.
• Paid for yearly membership to one recognised professional association relevant to your role.

About us:

Galliford Try is one of the UK’s most formidable construction businesses with an enviable track record of delivering schemes that strive to provide positive, lasting change for the communities we work in. As a FTSE 250 organisation, we turnover £1.5 billion and employ over 3500 people across three very successful Divisions: Building, Infrastructure and Specialist Services.

Our Infrastructure – Environment Business

Following various acquisitions, we are now the largest Tier 1 Contractor operating in the UK Water / Environment sector with a long-term portfolio trading £400 million a year.

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full-time, part-time and / or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.

Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway.

As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position.