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Field Collections Agent

Aaron Wallis Sales Recruitment

England

Remote

GBP 34,000 - 40,000

30+ days ago

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Job summary

An established industry player is seeking a dedicated Field Collections Officer to manage client relationships and ensure effective debt recovery. This role offers an exciting opportunity to work with a global energy company that values exceptional training and career development. As a Field Collections Officer, you will engage directly with clients, utilizing your negotiation and problem-solving skills to create payment plans and resolve outstanding debts. If you are an empathetic communicator with a passion for helping clients, this position is perfect for you. Join a forward-thinking organization that prioritizes employee well-being with an attractive benefits package from day one.

Benefits

Private Health Insurance

Above Average Pension

Generous Holidays

Qualifications

  • 2+ years of field-based collections experience required.
  • Must have experience in payment collections.

Responsibilities

  • Visit client premises to discuss and resolve outstanding debts.
  • Negotiate payment plans and execute warrants when necessary.

Skills

Negotiation Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Job description

Senior Recruitment Consultant Hiring Sales Professionals Across The UK

Field Collections Officer – Debt Collector

£34,000 + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One.

Remote-based – Kent coverage.

The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.

These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy?

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.

As a Field Based Cash Collections Officer, You'll be responsible for:

  • Visiting client premises to discuss and resolve outstanding debts.
  • Making collection calls, negotiating payment plans, and executing warrants when necessary.
  • Collecting essential customer data, including meter reads and vulnerability assessments.
  • Developing strong relationships with clients and colleagues.

To be successful in this Field Based Cash Collections role, you will need:

  • At least 2 years of experience in a similar field-based collections.
  • Must have worked in payment collections.
  • Excellent communication and interpersonal skills.
  • This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
  • A valid driver's license and access to a reliable vehicle.
  • As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.

Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.

Seniority level

Associate

Employment type

Full-time

Job function

Legal, Accounting/Auditing, and Other

Industries

Utilities, Financial Services, and Collection Agencies

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