Resource Manager (SIM Engineering)

Edison Smart®; Greater London; Remote; GBP 60,000 - 80,000

Job description

Resource Manager (SIM Engineering) (V-86482)

Location: Remote work, England
Sector: Telecommunications
Salary: £40,000.00 to £50,000.00 per annum

About the Role
A leading provider of telecom and IoT connectivity solutions is seeking a Resource Manager to oversee SIM inventory, network resource utilization, and supplier test orders. This role ensures operational excellence by managing mobile network identifiers (IMSI, MSISDN) and working closely with cross-functional teams. The ideal candidate will have strong organizational skills, attention to detail, and experience in telecom resource management.

Key Responsibilities

• Oversee the efficient allocation and utilization of network & SIM/Profile resources to align with sales forecasts. Track usage metrics and initiate procurement requests as needed.
• Ensure quality assurance of SIM inventory by verifying connectivity before release. Escalate issues to engineering teams for further analysis.
• Manage Jira backlog and tickets related to SIM inventory, SKU tracking, and resource management tasks while maintaining audit trails for SIM orders.
• Work with internal teams and vendors to ensure timely and high-quality delivery of inventory orders.
• Provide support during troubleshooting calls and collaborate with engineering teams to resolve network and SIM-related issues.
• Balance multiple priorities effectively, ensuring efficient time management and task execution.
• Contribute to internal knowledge-sharing and best practices for resource management.
• Maintain strong relationships with partners and regulatory bodies to ensure compliance and smooth operations.
• Monitor trends in resource utilization, identifying areas for improvement and optimization strategies.
• Support cross-functional initiatives aimed at enhancing operational efficiency and innovation.

Qualifications

• Knowledge of SIM and network resource management regulations and industry standards.
• Project management experience with a track record of delivering results on time and within budget.
• Strong interpersonal skills with the ability to collaborate across all levels of an organization.
• Familiarity with telecom, IoT, and emerging industry trends.
• Attention to detail and a commitment to maintaining high-quality standards.
• Strong analytical and problem-solving skills, with proficiency in Excel and relational databases for managing large datasets, checking orders, and capacity planning.
• Ability to multi-task and manage multiple projects, ensuring timely delivery and stakeholder satisfaction.