Product Specialist – Digital Technologies and B2C

Idox Plc; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job description

Product Specialist – Digital Technologies and B2C

This is a new post created to enhance our Land, Property and Public Protection product management team, which manages Idox’s Built Environment and Public Protection products designed for Local Government. We are looking for a passionate and enthusiastic person to join a growing team. The Product Specialist will play a key role as part of a team working for the Snr Product Manager for Public Protection.

The Product Specialist will work on a wide scope of products which includes but is not limited to mobile and digital applications that provide market leading citizen engagement, digital public services, and effective field working for products relating to Public Protection (Environmental Health, Licensing, Trading Standards, Housing) and the Built Environment (Planning, Building Control and Licensing). These largely involve the Uniform and Idox Cloud brands. There will be a requirement to help inform the company’s strategy by having a keen eye on political, economic, social and technological changes. This includes supporting wider team engagement on social media, engaging in relevant network opportunities and looking to the horizon to inform future product strategies which support the company’s growth aspirations.

Some of the key responsibilities will include:

1. Market analysis to track trends and changes.
2. Pre-sales activity to help demonstrate the product strengths to internal and external stakeholders.
3. Product analysis and requirements gathering.
4. Product launches.
5. Working with agile engineering teams.
6. Other activities relevant to the company and Public Protection domain.

Idox is a market leader in these areas so, this is an excellent opportunity for a domain expert to elevate their career and make a huge impact on the Public Protection market. The key to success will be strong organisational skills and an ability to network and engage heavily with internal and external stakeholders with a primary focus on customer outcomes. We have a talented product team where we expect a culture of pride and excellence in the products and services we offer to our customers; this is the minimum our position as market leader demands.