Metering Data Analyst

Job Description

Crown Gas & Power Overview:

Crown Gas & Power is an award-winning energy supplier based in Bury, Manchester, recognized as the Energy Supplier of the Year. Since 2001, we've focused on delivering gas and, starting in 2024, electricity to UK businesses. Our culture promotes open communication and collaboration, and we seek like-minded individuals to join our customer-centric team.

Role Overview:

We are looking for someone to assist in managing our metering portfolio, including Meter Asset Managers (MAMs) and various stakeholders. This role involves project management, industry processes, customer interactions, and effective communication to resolve metering queries and ensure accurate data handling.

Key Responsibilities:

1. Manage Meter/AMR installations and data flows.
2. Update stakeholder details and manage appointments.
3. Resolve meter reading discrepancies.
4. Support AMR and Smart meter rollout strategies.
5. Ensure timely submission of meter readings.
6. Maintain high customer service standards.

Desired Attributes:

1. Proficient in MS Office, particularly Excel.
2. Experience in operations within energy suppliers.
3. Strong organisational and communication skills.
4. Detail-oriented with problem-solving initiative.
5. Flexible and able to build relationships across the business.