Employee Relations Consultant - FTC to Oct 25

William Hill PLC; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job description

Employee Relations Consultant - FTC to Oct 25

Are you a dedicated Employee Relations professional looking for your next assignment? Do you thrive in a fast-paced environment and have a passion for providing specialist guidance to managers? If so, we want you to join us in an exciting opportunity as a fixed term ER Consultant at evoke in Leeds!

As part of a high-performing team, you’ll be at the forefront of supporting our line managers through a wide range of ER issues, from day-to-day queries to multi-layered cases. Your experience will help us maintain a positive workplace while ensuring legal compliance and company protection. In return, you’ll play a key role in managing a high caseload and developing a deep understanding of our ER landscape.

What you will be doing

1. Managing high volume ER caseloads and keeping accurate records.
2. Providing first line assistance to line managers on ER issues.
3. Resolving complex issues in a practical and commercial manner.
4. Identifying higher risk cases and flagging them to your manager in a timely manner.
5. Using performance management metrics to spot trends and present data.
6. Communicating in a clear and concise way and building relationships with managers.
7. Working in a team and helping create a culture of continuous improvement.
8. Completing housekeeping audits to ensure the system is maintained.

Who we are looking for

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:

1. Have a keen eye for detail and remain calm contending priorities.
2. Be able to manage and prioritise your own workload.
3. Be able to keep accurate and detailed notes.
4. Have the ability to identify risks as well as continuous improvements to processes.

What we offer

Our roles offer more than just a job; you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

1. Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
2. Perks and discounts: Discounts at a range of high-street retailers.
3. Financial Compensation: Pension and bonus schemes.
4. Health & Wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
5. Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888, and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction, and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

Apply

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the evoke Family!