FX eTrading Support Analyst

Company Description

For more than 15 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in France and abroad. With a presence on four continents, the group anticipates revenue of €500 million in 2024, for a headcount of more than 5,000 consultants.

Job Description

The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce and Credit businesses within the Global Market group of our partner.

The team is responsible for supporting globally the ION platform, in-house pricing application, algorithmic trading components, STP, for rates business.

The key focus is to provide BAU production support issues/user enquiries and align processes and procedures with the global support teams to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

Day-to-day Responsibilities:

1. Application Monitoring and follow up
2. Incident and Problem Management
3. Knowledge Management and Documentation
4. Continuous Service Level improvement
5. Maintenance and enhancement
6. Project and specific tasks

Candidate Profile:

• First class degree from a top university and scientific background (ability to problem-solve)
• High motivation to learn in a complex and very stressful environment.
• Logical and critical thinking
• Teamwork skills
• The role focuses specifically on Rates products; Rates knowledge would be appreciated.

IT Skills:

• Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc.
• Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspectives
• Data querying: SQL Server, Oracle
• OS usage: Windows, UNIX commands
• Scripting: Shell, Python
• Market Data mechanisms/communication protocols/messaging services: RMDS, FIX, TOF, TCP/UDP, TIBCO RV, MQ

Additional Information:

This role is based in Central London.