Service Desk Engineer

Fast-Growing MSP | Fully Funded Certifications & Training

A fast-growing Managed Service Provider based in Maidenhead is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and training to grow your IT career.

The Role:

• Providing 1st & 2nd line IT support via phone, email, and remote access
• Assisting with project delivery, both remotely and onsite at client locations
• Diagnosing and troubleshooting Windows, Microsoft 365, and networking issues
• Managing system builds, deployment, and maintenance
• Working closely with clients to provide an excellent service experience

What We’re Looking For:

• 2+ years' experience in an IT support or MSP environment
• A full UK driving licence (travel to client sites required)
• A strong customer-focused approach with excellent communication skills
• Ability to prioritise workloads and solve problems effectively
• Knowledge of the following:
• Active Directory, Windows Server (2012+) & Windows Desktop (10+)
• Microsoft Office & Microsoft 365 Administration
• Intune & Entra (formerly Azure AD)
• Networking fundamentals (Routers, Switches, DNS, DHCP, Email)

What’s on Offer?

• Fully funded training & certifications (develop your skills & progress your career!)
• 5 days a week onsite in Maidenhead
• Travel to client sites when required
• Work in a fast-growing MSP with clear career progression

If you're a motivated IT professional looking to take the next step in your career with fully funded certifications and hands-on experience, apply now!

Seniority level

Associate

Employment type

Full-time

Job function

IT Services and IT Consulting