Employee Relations HR Officer

Human Resources Officer (Maternity Cover - 9 Months) Full-Time

Responsible To: HR Manager

Short Description: This is a hands-on role, working as part of a HR team, supporting a part of the operation. You will be responsible for supporting the operation and operational managers with making decisions relating to the management of staffing issues, including disciplinary, grievance, attendance, and staff performance concerns.

Working Pattern: Full time Monday to Friday 9.00am to 5.00pm, based at Head Office in Slough with the flexibility to travel to homes within the operation (You MUST be a Car Driver, with your own car).

Summary of Benefits:

1. Salary up to £35k dependent upon skills and experience.
2. Company laptop
3. 28 days annual leave (including Bank holidays)
4. Pension scheme
5. Free car parking
6. Blue Light Card Scheme, offering a range of discounts
7. Dual Working arrangement

Key Features of the role:

1. Being a key decision maker in working with the operational management teams on managing staff issues
2. Supporting the operations management team to deal with performance concerns, utilising the appropriate company policies and procedures
3. Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues
4. Through the regular review of staff supervisions, proactively identify initial performance concerns and high performing staff, supporting the management team with early interventions
5. Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately
6. Supporting the Head of HR and Operations Management teams to positively impact and influence company staff retention
7. Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention
8. Work closely with the HR Team to deal with general HR queries through the HR Helpdesk, promptly respond to queries and work with the relevant departments to resolve issues raised

Qualifications and Experience: The following qualifications, skills, and experience are required for this role:

1. MUST HAVE at least 2 years’ generalist experience within an HR Officer/advisory level role in a similar role (experience gained within Health & Social Care organisations would be highly beneficial, though not essential)
2. Strong English spoken, listening, writing, communication, and presentation skills
3. You MUST HAVE a Full driving license and use of own car to visit company homes if required
4. Experience of working with; and advising line managers
5. Good IT and communication skills, including the use of Excel
6. Team-oriented and results & outcome focused
7. Confidence to work across all levels of the business

This role offers wide scope for exposure to a broad range of HR functions and mechanisms, as well as the opportunity to get involved in a range of HR Projects. My client is a highly people-led and people-centric organisation, and the HR function and its personnel are key in shaping and influencing the future growth and direction of the company.

If you feel you have the relevant Employee Relations experience and leadership skills, please apply now for immediate consideration and job start.