Senior National Account Manager

Nutriburst; Greater London; On-site; GBP 40,000 - 80,000; Full time

Job description

Role Overview: The Senior National Account Manager will be responsible for managing and developing strategic relationships with key accounts. This role requires a proactive and results-driven individual with a deep understanding of the UK market, strong negotiation skills, and the ability to align account strategies with business objectives. This is a full-time, in-office position (5 days a week).

Key Responsibilities:

• Account Management:
  • Develop and maintain strong relationships with key accounts to drive sales growth and brand loyalty.
  • Serve as the primary point of contact for accounts, ensuring exceptional service and support.
  • Ensure that commercial business plans are up to date, leveraging all relevant data and insights. If the plans are off track, generate solutions to drive profitable growth.
• Strategic Planning:
  • Create and execute account plans that align with overall business objectives and sales targets.
  • Identify growth opportunities within existing accounts and develop strategies to capitalize on them.
  • Negotiate joint business plans, pricing, and promotional agreements to maximize profitability and market share.
  • Collaborate with cross-functional teams to ensure the successful execution of account plans.
• Market Analysis:
  • Monitor market trends and competitor activities to inform account strategies.
  • Provide insights to senior management on market dynamics and customer needs.
• Performance Tracking:
  • Track account performance metrics and prepare regular reports on sales results and forecasts.
  • Utilize data to refine strategies and improve overall account performance.
  • Work closely with marketing, product development, and supply chain teams to ensure alignment and support for account initiatives.
  • Participate in product launches and promotional campaigns to drive account engagement.
• Customer Advocacy:
  • Act as a champion for customer needs within the organization, advocating for solutions that enhance their experience.
  • Gather and communicate customer feedback to inform product development and marketing strategies.

Team Size: This is an Individual contributor role at this stage.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Customer Service, Business Development, and Distribution

Industries: Wellness and Fitness Services and Retail Health and Personal Care Products