CRM & Retention Manager

This range is provided by MKJ Ignite. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

One of the fastest growing D2C brands in the UK (Sunday Times Top 100 official)

MKJ Ignite are delighted to be working with one of the fastest growing D2C brands in the UK (announced in the Sunday Times top 100 list). The business has grown substantially over the last few years with further growth projected for this year and beyond – both from a revenue and team size perspective.

They’re now looking to hire a CRM & Retention Manager to come in and spearhead the Email & SMS communication strategies. The business is subscription first so customer loyalty and maximising lifetime value (LTV) is clearly hugely important for them.

What skills do you need to have to be considered?

1. You need to have at least 3 years CRM, Retention & Email Marketing experience, ideally for a subscription D2C brand.
2. Proven CRM, Email, Loyalty, Retention Marketing & SMS experience is essential for this role.
3. Proven experience using Klaviyo is critical for this role.
4. A data-driven mindset is important for this role.
5. A deep passion for the e-commerce industry and a track record of success in B2C Marketing.
6. A passion for Health & Wellness / Health & Nutrition is an added bonus.

In return for everything you can bring, the business can offer you:

Remote working with flexible hours.

What happens next?

Now: Apply today with your CV which will be reviewed by our MKJ Ignite team.

First Stage: Teams call with the hiring manager.

Second Stage: Task based interview.

People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self.

We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at MKJ Ignite so you don’t miss them.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing, Other, and Analyst

Industries

Retail Health and Personal Care Products, Wellness and Fitness Services, and Food and Beverage Manufacturing