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Retail Assistant Manager - Penge

St Christopher's Hospice

Greater London

On-site

GBP 20,000 - 30,000

3 days ago
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Job summary

An established industry player in palliative care is seeking a passionate Retail Assistant Manager to join their trading team. This role offers a unique opportunity to contribute to the sustainable fashion movement while providing exceptional customer service in a busy retail environment. You will lead a team of dedicated volunteers, ensuring a welcoming atmosphere while managing daily operations. This position is perfect for someone who thrives under pressure and is eager to make a difference in the community. Join us in raising vital funds to support our mission and be part of a rewarding experience that goes beyond retail.

Qualifications

  • Experience in a busy, hands-on environment with a focus on customer service.
  • Ability to lead and supervise a team of volunteers effectively.

Responsibilities

  • Oversee stock journey, including sorting and pricing donations.
  • Supervise a team of volunteers and manage store operations.

Skills

Customer Service

Leadership

Problem Solving

Time Management

Education

Retail Experience

Management Experience

Job description

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Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

Job Title:

Retail Assistant Manager

Employment Terms:

Permanent, 14 hours per week, Monday – Sunday based on a 7-day rota.

You’ll be reporting into the Retail Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.

This is a management position and includes supervising a team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?
  • You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace.
  • You’ll have experience in a customer-facing environment where you’ve delivered great customer service throughout your working day.
  • Retail experience is desirable but not essential.
  • Management or supervisory experience would be advantageous.
  • You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers.
  • You should have the ability to problem-solve and work under pressure while being self-motivated and driven.
Who are we?

We are proud to offer world-class palliative and end-of-life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional, and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.

Please click on the ‘Apply Now’ button below in order to register and apply for this vacancy.

Closing Date: 7th April 2025

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.

For any queries, please contact our recruitment line on 0208 768 4680.

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