Infrastructure Lead

Infrastructure Lead – Wigan

The Infrastructure Lead, based out of our Wigan Group Support Office (WN3 6GL), will be responsible for managing and maintaining NRL’s infrastructure and ensuring IT services remain secure, performant and available. This is a hands-on role in a small team, working closely with other Group Support teams to deliver first-class systems and solutions across the NRL Group’s Recruitment and Contracting businesses. It is a rewarding role with the ability to help shape the future of our IT systems and service capability.

Who are the NRL Group?

The NRL Group is proud to be certified as a Great Place To Work, with a 97% satisfaction score from our colleagues. For over 40 years, we’ve provided engineering recruitment, workforce solutions, and contracting services, thanks to the talented people working across our businesses. Our focus on continuous improvement and innovation has earned us coveted industry awards, including the SIA’s Top 20 Largest Global Engineering Staffing Firms.

Looking after our colleagues is important to us, which is why we’re a Living Wage Employer, have a network of Mental Health First Aiders, and provide personalised development plans to help everyone find the right career path for them. We’re family-owned, with a strong moral compass guiding everything we do, creating a transparent workplace where everyone is valued equally and works together to strategically grow our business. As a Disability Confident Committed employer, we welcome conversations about how we can personally support every colleague.

What we’re looking for:

• A minimum of five years of experience with:
• Office 365, including management of Teams, SharePoint, and Exchange
• Azure Cloud Services, including design and deployment
• Active Directory, Azure AD/Entra ID, and Windows Client and Server technologies
• PowerShell scripting
• At least 2 years supporting:
• Microsoft Intune or similar MDM solutions
• Microsoft Defender Suite
• Proven skills in network design, troubleshooting complex networking issues
• Experience of the following would be highly desirable:
• Dev-Ops (CI/CD)
• Teams Phone
• Relational Database Support, i.e., MS SQL, MYSQL
• Linux (Debian based)
• Docker/Kubernetes
• Professional certifications in Microsoft Azure and/or Office 365 are also highly desirable
• Ability to work onsite, with very occasional travel to NRL’s branch locations
• A self-motivated team player that provides positive support to colleagues and delivers excellent customer service
• A professional, courteous, and engaging communication style
• A confident communicator, with good written and verbal communication skills
• A problem solver with a passion for continuous development
• A commitment to ongoing learning and development
• Strong organisational skills, time management, and attention to detail whilst working to time constraints

A wealth of benefits:

Just some of the benefits you will be able to access when you join the NRL Group include:

• 22 days holiday, rising to 25 after 5 years continued service – with the option to purchase additional days each year
• Competitive pension scheme
• Health Cash Plan medical expense allowance
• Personal finance coach, health checks, and tailored finance advice
• Working hours flexibility
• Long service awards
• Electric vehicle leasing
• Benefits platform including wellbeing, cycle to work scheme, paid charity days, and life assurance