Group Portfolio Owner - Back Office

Rentokil Pest Control South Africa
Crawley
GBP 45,000 - 75,000
Job description

The Digital Products Portfolio Owner is a strategic leadership role responsible for maximising the value of a portfolio of digital products that align with the overall business strategy of our global, decentralised organisation. This individual will have a global remit, likely based in the UK (given the "Group" context), and will be accountable for the portfolio's vision, strategy, and performance across multiple countries and lines of business.

Purpose of the role:

  1. Portfolio Vision and Strategy: Define and communicate a clear vision and strategy for the digital product portfolio, ensuring alignment with the overarching business goals and considering the nuances of different global markets, particularly the significant North American presence.
  2. Value Maximisation: Prioritise and manage the portfolio backlog to optimise value delivery, considering return on investment, strategic alignment, and customer needs across all regions.
  3. Stakeholder Management: Collaborate with diverse stakeholders across the Group, North America, and other regions (including business leaders, product managers, technology teams, and regional IT) to ensure alignment and buy-in on the portfolio strategy and roadmap.
  4. Investment Governance: Oversee the allocation of resources and budget across the portfolio, making data-driven decisions to optimise investments and manage risks.
  5. Performance Monitoring: Track and analyse key performance indicators (KPIs) for the portfolio, providing regular updates to leadership and identifying areas for improvement.
  6. Market Awareness: Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the digital product portfolio in different global markets.
  7. Guidance and Enablement: Provide guidance and support to Product Managers within the portfolio, fostering a consistent and effective product management approach aligned with agile principles.
  8. Collaboration with Group and Regional Functions: Effectively navigate the complexities of a decentralised organisation, ensuring strong collaboration between the global "Group" functions and the regional IT teams.

Tasks & Responsibilities:

  1. Plans, directs, and co-ordinates activities to manage and implement a programme from contract/proposal initiation to final operational stage; plans, schedules, monitors, and reports on activities related to the programme. Ensures that programmes are managed to realise business benefits and that programme management is informed by an awareness of current technical developments.
  2. Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
  3. Develops and maintains one or more defined communication channels and/or stakeholder groups, acting as a single point of contact. Gathers information from the customer to understand their needs (demand management) and detailed requirements.
  4. Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organisational objectives and delegates responsibilities. Is accountable for actions and decisions taken by self and subordinates.
  5. Influences policy formation on the contribution of own specialism to business objectives. Influences a significant part of own organisation. Develops influential relationships with internal and external customers/suppliers/partners at senior management level, including industry leaders.
  6. Performs highly complex work activities covering technical, financial and quality aspects. Contributes to the formulation and implementation of IT strategy. Creatively applies a wide range of technical and/or management principles.
  7. Absorbs complex technical information and communicates effectively at all levels to both technical and non-technical audiences. Assesses and evaluates risk. Understands the implications of new technologies.

Requirements:

Experience:

  1. Has achieved proficiency in the Task of Business analysis.
  2. Has excellent interpersonal skills and is fully experienced at dealing with clients/users. Has a good understanding of alternative software engineering life cycles for development and the concepts and practices required to implement effective information systems.
  3. EITHER: Has achieved proficiency in the Task of Project management - Level 5, OR: Has gained experience (typically seven years) in a relevant business environment involved in the introduction and use of IT, including demonstrable success in managing multiple projects.
  4. Has proven project management and leadership skills, and a good knowledge of business analysis, system development and IT service management.

Qualifications:

  1. Educated to bachelor degree level or holds a relevant professional qualification.
  2. Relevant Qualifications: IS Project Management (Higher Level), Business Analysis Diploma (Higher Level), Practitioner Certificate in Managing Successful Programmes, Chartered IT Professional (CITP).

Benefits:

  • Competitive salary and bonus scheme
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 23 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging.

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

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