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Trainee Optical Retailer

Specsavers

Milton Keynes

On-site

GBP 10,000 - 40,000

30+ days ago

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Join a dynamic team as a Trainee Optical Retailer/Call Centre Assistant in Milton Keynes! This role offers a fantastic opportunity to develop your skills in optics while providing top-notch customer service. You'll be trained to use the latest equipment for eye checks and assist customers with their optical needs. With full training provided, you can embark on a rewarding career path with great progression opportunities. Enjoy the perks of working with a global company that values personal development and offers a birthday off every year. If you are passionate about retail and customer care, this is the perfect opportunity for you!

Birthday off every year

Career progression opportunities

Full training provided

Specsavers perks

Passion for retail and customer service is essential.
No prior optical experience required; full training provided.

Welcome customers and assist with eye checks before seeing the Optometrist.
Provide style advice and measure frames for customers.
Handle customer calls and ensure accurate appointment bookings.

Customer Service

Retail Knowledge

Communication Skills

Optical Knowledge

High School Diploma

Optical Equipment

Trainee Optical Retailer/Call Centre Assistant

Location: Milton Keynes

Hours: Full time - 39 hours - Weekend work is essential

Full training is provided

Perks: Specsavers perks, birthday off every year and great career progression opportunities!

Have you ever considered a career in optics? Are you passionate about retail and offering the best customer service?

Here is your opportunity to join a global company with local ownership!

Our trainee roles at Specsavers are not your ordinary sales positions – you will join the team as an Optical Assistant/Call Centre Assistant, bringing your valued retail and customer service knowledge to meet the caring values and optical expertise of our brand, ensuring every patient receives the best care in our stores and over the phone.

Responsibilities:

Welcoming customers into the store
Using the latest up-to-date equipment to do general checks of the eyes, prior to seeing the Optometrist
Providing style advice
Measuring frames
Repairing/adjusting frames
Answering all telephone calls in a prompt, clear and friendly manner
Transferring calls efficiently
Responding to customer enquiries
Ensuring customer details are captured accurately when booking appointments

Specsavers prides itself on personal development and exciting long-term careers, supporting you to develop your knowledge of the optical world.

Please click Apply as this vacancy will close once we have filled all available places.

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