Principal Product Designer

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters. We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

Your Team:

As a Principal Product Designer at Teya, you will be responsible for shaping and overseeing the design of our entire product ecosystem, ensuring a seamless and engaging experience across all touch points. You will play a critical role in defining the future of banking at Teya, collaborating closely with cross-functional teams to drive innovation and design excellence.

This role is perfect for someone who has had past management experience but is looking to return to an individual contributor (IC) role—someone who thrives on building but has managed teams in the past. While this role is hands-on, you will also help develop designers within the team, mentoring and guiding others to grow their design expertise.

On a regular day as a Principal Product Designer, you will:

1. Lead End-to-End Design: Oversee and craft high-quality experiences across the entire product portfolio, including onboarding, payments, acquiring, localisation, content, and the help centre.
2. Mentor and Guide: Support and train designers, helping them develop leadership skills and elevate their craft.
3. Design System Governance: Maintain and evolve Teya’s design system to ensure consistency across all banking-related interfaces.
4. Fintech Expertise: Apply deep financial services knowledge to solve complex user problems, particularly in sales management, settlements, acquiring, and merchant reconciliation.
5. User Research: Conduct and interpret user research to inform and validate design decisions.
6. Stakeholder Collaboration: Work closely with product managers, engineers, and leadership to align design strategies with business goals.

Qualifications

Your Story:

Experience: You have at least 8+ years of experience in product design, with a history of managing teams in the past but are now seeking a hands-on, IC-focused role.

Fintech Experience: Deep expertise in financial services is a must, including sales management, settlements, acquiring, and merchant reconciliation.

Technical Skills: Proficiency in Figma and familiarity with project management tools such as Jira and Confluence.

People Skills: Strong interpersonal and communication skills, with the ability to mentor and elevate other designers.

Strategic Thinking: Ability to operate at both a high strategic level and a detailed execution level.

Collaboration: Experience working in agile, cross-functional teams with engineers, product managers, and stakeholders.

Additional Information

The Perks:

• We trust you, so we offer flexible working hours, as long it suits both you and your team.
• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps.
• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support.
• Cycle-to-Work Scheme.
• Health and Life Insurance.
• Pension Scheme.
• 25 days of Annual Leave (+ Bank Holidays).
• Office snacks every day.
• Friendly, comfortable and informal office environment in Central London.