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Retail Supervisor

Paul UK Ltd

London

On-site

GBP 22,000 - 30,000

Yesterday
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Job summary

An established industry player in the bakery sector is seeking a Retail Supervisor to enhance customer experience and product quality. In this dynamic role, you will lead and support the team, ensuring that every customer receives outstanding service. You'll be responsible for planning and organizing workloads while promoting teamwork and compliance with company policies. This position offers a clear career path with development opportunities, flexible working hours, and various employee benefits. If you have a passion for high-quality food and a knack for leadership, this is the perfect opportunity to make a significant impact in a thriving environment.

Benefits

Flexible working hours

Birthday cake

Career development opportunities

Free food item while working

Healthcare scheme

Wages access via Wagestream

Refer a Friend scheme

Employee Assistance Programme

Workplace pension

Interest-free travel loan

Qualifications

  • Exceptional leaders with a passion for high-quality food and outstanding service.
  • Excellent communication skills and teamwork abilities.

Responsibilities

  • Lead the team to provide excellent customer experiences and product quality.
  • Assist management with daily tasks to ensure smooth shop operations.

Skills

Leadership

Communication Skills

Teamwork

Customer Service

Job description

Role overview

Our Retail Supervisor assists the management team in the smooth running of the shop, delivering the highest possible standards of customer experience & product quality through leading, supporting, and coaching the team whilst on duty.

Main Responsibilities

  • Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each customer who visits the shop, ensuring that all customer needs are always exceeded.
  • Ensuring that the preparation & service of all products is always completed to the correct standards.
  • Planning, organizing, and monitoring the workload & productivity of the team whilst promoting excellent teamwork.
  • Assisting the manager with daily & weekly management tasks & responsibilities to ensure the smooth running of the shop.
  • Taking responsibility for all company policies & legal requirements whilst on duty as required.
  • Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all times.

As part of the PAUL UK family, we offer you:

  • Flexible working hours (some shifts start as early as 5am).
  • A birthday cake to enjoy with your team or at home.
  • Clear career path with development and training opportunities for all, including the Rising Star Development programme for those who want to progress to management.
  • Free food item when you are working (50% off when you're not).
  • Access to our healthcare scheme.
  • Ability to access your wages before payday via Wagestream.
  • Refer a Friend scheme.
  • Employee Assistance Programme offering financial support, counselling, and wellbeing tips to help you live a better life.
  • Workplace pension.
  • Interest-free travel loan in partnership with Forest bikes to support with travel to work costs.
  • 28 days holiday.

What we like to see from you:

We are looking for exceptional leaders who are passionate about high-quality food, drinks, and outstanding service, with excellent communication skills and ready to work with a supportive team.

About PAUL UK

PAUL has come a long way since its humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world’s local French bakery. As we’ve grown as a business, we have always understood that our teams are the most crucial element of our success.

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