Field Sales Executive (Mandarin-Speaking)

DELIVEROO; Birmingham; On-site; GBP 25,000 - 45,000; Full time

Job description

Field Sales Executive (Mandarin-Speaking)

Commercial

Birmingham, UK (Main Office)

Permanent

The Team

The Chinese Category team works alongside our entire UKI Commercial teams to drive Deliveroo’s performance across 4 nations of UKI. From Brighton to Bognor to Belfast, we are experts in the local markets we serve. As part of the Chinese Category team, you will sign up the best restaurants in the city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfill our potential. You will work within Birmingham and across the region and report into the London Chinese Category Client Partner.

The Role

This is a great opportunity to become an important member of a growing business in a competitive market. You'll build relationships with new Chinese restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships.

Please note, ideally you will have a valid driving licence and a car for the role and we are looking for candidates who are happy to travel to different areas around Birmingham and surrounding areas. This is not a typical office job and therefore being out on the road must be something you're comfortable with.

What You'll Be Doing

• Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most.
• Communicate in Chinese (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology.
• Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible.
• Ensure restaurant success within the first eight weeks from signing.
• Sample food from a variety of high-quality establishments.
• Attend restaurant and food meet-ups.

KPIs

• Number of restaurants signed each month.
• Performance of restaurants signed (first 3 months).

Required Skills

• Fluency in Mandarin, nice to have: Cantonese.
• Be comfortable with targeting and approaching new businesses.
• Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo.
• Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo.
• Have great communication skills whether it be face-to-face, through phone or email.
• Be able to demonstrate product and industry knowledge to clients.
• Take ownership and work within demanding targets.
• Have an interest in all things food and restaurants.
• Be tenacious and motivated to deliver results.
• Right to work in the UK.

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location.
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support.
• Up to 5% matched pension contributions.

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.

Food

• Free Deliveroo Plus: free delivery and access to special offers.
• Team lunches from the best local restaurants.

Time Away

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
• One day of paid leave per year to volunteer with a registered charity.

Work Life

• Maternity, paternity and shared parental leave, eligible from day one of employment.
• Excellent kit to enable working from home and a parent-friendly working culture.
• Access to free mortgage advice.
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel.
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content.
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions.